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Toyota Owners Web Site Broken

Discussion in 'Fred's House of Pancakes' started by ScottyJNC, May 17, 2016.

  1. ScottyJNC

    ScottyJNC New Prius Owner

    Joined:
    Feb 19, 2012
    11
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    Location:
    New Bern, NC
    Vehicle:
    2016 Prius
    Model:
    Three Touring
    For the last 24 hours I have not been able to log into the Toyota Owners site. It's up but the login process appears to be pretty badly broken. I called them and they're aware of it and are supposedly working on it, but I thought I'd let folks here know because I hadn't seen any news.

    I just bought a 2016 Prius 3 Touring and am dying to add it to my profile. :)
     
  2. JohnF

    JohnF Active Member

    Joined:
    Aug 22, 2009
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    Location:
    Essex, CT
    Vehicle:
    2016 Prius
    Model:
    Two
    toyota.com/owners ? I got in just fine a minute ago.
     
  3. Caniac

    Caniac Active Member

    Joined:
    Jan 29, 2007
    232
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    Location:
    Happy Valley
    Vehicle:
    2015 Prius
    Model:
    Four
    I've also had no issues getting on it today.
     
  4. ScottyJNC

    ScottyJNC New Prius Owner

    Joined:
    Feb 19, 2012
    11
    13
    0
    Location:
    New Bern, NC
    Vehicle:
    2016 Prius
    Model:
    Three Touring
    Well, when I try to log in I get Oracle "System Error" messages.
     
  5. Stevewoods

    Stevewoods Senior Member

    Joined:
    Jun 10, 2014
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    Location:
    Seattle, WA
    Vehicle:
    2008 Prius
    Model:
    II
    The site, at times can be problematic. But it usually clears in a couple of hours. If you are still experiencing woes, try another browser -- ie -- if you are using FireFox, try Chrome or Edge or Internet Explorer.

    For example, I can't do anything on PriusChat if I am using FireFox, but Chrome works fine...
     
  6. AzWxGuy

    AzWxGuy Weather Guy

    Joined:
    May 22, 2011
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    Location:
    Tucson, AZ
    Vehicle:
    2021 Prius
    Model:
    Limited
    If you use a stored link to get there, in your Favorites say, or a desktop shortcut, I would advise a bit of editing. Make sure in the link properties that the URL isn't anymore complicated than

    Toyota Owners Official Web Site

    (Hover over or select the hyperlink above to get the actual address. PC by default converts URL's to hyperlinks)

    That should fix it.
     
  7. AzWxGuy

    AzWxGuy Weather Guy

    Joined:
    May 22, 2011
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    489
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    Location:
    Tucson, AZ
    Vehicle:
    2021 Prius
    Model:
    Limited
    Reviving an old thread with similar symptoms. I haven't been able to log in since purchase of my 2021 Prius. I think I have multiple trouble tickets open on it now also, which doesn't help. Came here to find out if anyone else is having problems since I can't get anything out of Toyota. Thanks.
     
    Merkey likes this.
  8. Merkey

    Merkey Active Member

    Joined:
    Dec 18, 2012
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    Location:
    Birmingham, Michigan
    Vehicle:
    2010 Prius
    Model:
    II
    I've had the same problem. Site says it's a login issue. I talked with Toyota and they say they are working on it.
    I downloaded the Toyota app on my phone and that worked for awhile, but no longer.
     
  9. AzWxGuy

    AzWxGuy Weather Guy

    Joined:
    May 22, 2011
    967
    489
    0
    Location:
    Tucson, AZ
    Vehicle:
    2021 Prius
    Model:
    Limited
    Thanks. I can put this one on the back burner along with all the other broken sites. My phone app still works, for what little good it does me. I really wanted the Connect capability, remote start, fuel level, etc. For some reason NOT on the Limited version of the car. Maybe because it doesn't have Android Auto. My model is for the Apples among us.
     
  10. AzWxGuy

    AzWxGuy Weather Guy

    Joined:
    May 22, 2011
    967
    489
    0
    Location:
    Tucson, AZ
    Vehicle:
    2021 Prius
    Model:
    Limited
    Ah, they have just fixed it today. Working well again. And get this, I just made my appointment for my 10,000 mile service. Three months and 10K already.

    Posted via the PriusChat mobile app.