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NAVIGATION ERROR

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by lpf, Jun 17, 2021.

  1. lpf

    lpf Member

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    Prius 2007 problem:
    Navigation DVD works OK, checked - System check done, NAV is OK, no fault codes.
    Map DVD is correct. I purchased an original map DVD (according to Toyota Europe code is OK,
    checked, latest update). I have the message that you see in first picture. Any ideas? Any help? Thanks.
    3.jpg 2.jpg 1.jpg
     
  2. dolj

    dolj Senior Member

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    The third screenshot does not show any disc information.

    I suspect the DVD is damaged in some way and the DVD player is unable to read the DVD.

    Have you tried this DVD in another reader?

    Have you tried a different DVD in this reader?
     
  3. lpf

    lpf Member

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    Map DVD is brand new. I will try to clean the lens of the DVD player. Yes my previous DVD, version 2007 was working.
    Is there any possibility to reset something?
     
  4. dolj

    dolj Senior Member

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    The would have been my next suggestion, too.
    Not that I'm aware of.

    Did you insert the new DVD with the correct side up?

    I presume you've tried your old DVD in the player and that is still working ok?
     
    #4 dolj, Jun 18, 2021
    Last edited: Jun 18, 2021
  5. lpf

    lpf Member

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    Probably I know the correct side...
    It's very strange, everything is ok but nothing is working.
     
  6. lpf

    lpf Member

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    Problem solved: 12V battery disconnected for about 3 minutes. Then DVD player scanned the map disk and recognized it.
     
    dolj likes this.
  7. Landon51

    Landon51 Member

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    Put the disc in a desktop/laptop and check it it's DVD-R instead of DVD-RW.

    Posted via the PriusChat mobile app.
     
  8. lpf

    lpf Member

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    Read my latest answer...