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shop.priuschat

Discussion in 'PriusChat Shop Forum' started by Aaron Brunton, Sep 6, 2022.

  1. Aaron Brunton

    Aaron Brunton New Member

    Joined:
    Aug 22, 2022
    1
    1
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    Location:
    Elk Grove ca
    Vehicle:
    2014 Prius
    Model:
    One
    All,

    I'm at a loss. I ordered a radio glare shield from the priuschat shop and my order was in limbo for weeks. I've reached out via email without any luck. Payment had showed pending for weeks so I had assume there was a problem with my credit card...so I re-purchased the item. My payment went through because I saw it debited from my bank account. Low and behold my item still hasn't shipped weeks after ordering a second glare shield. I messaged Danny on the forum and no response. Any suggestions as what to do next. I've never had an issue like this before.

    Thanks,
    Aaron (new member...long time Prius owner)
     
    bisco likes this.
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    this has been an ongoing problem, i think your only option is to call the cc company.
     
  3. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,035
    10,010
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
  4. ASRDogman

    ASRDogman Senior Member

    Joined:
    May 29, 2018
    5,834
    3,136
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    Location:
    Florida
    Vehicle:
    2010 Prius
    Model:
    Two
    Why doesn't everyone what so long to call the credit card company?
    If a company says it will be shipped in 1 or 2 days, and it's not, I'm contacting them.
    If they say it will be delivered in X amount of days, and they don't send a tracking number,
    I'm contacting them. If they start giving me the run around, I just tell them they have 24 hours
    to ship it or I want my money back and I'll get it from someone else.

    Sometimes being nice works, but when it doesn't, time to get aggressive.
     
  5. Grit

    Grit Senior Member

    Joined:
    Aug 22, 2017
    6,103
    4,032
    1
    Location:
    Wilkes Land
    Vehicle:
    2012 Prius
    Model:
    Four
    Another option is the call the BBB and get the investigation started so others who were affected that documented on here can chime in to take it down
     
  6. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,035
    10,010
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Does anybody, anywhere, use BBB to screen online-only businesses?

    Ratings and reviews and searches appear to be tied to geographic locations, making it difficult to find any BBB listings for entities without such locations.
     
  7. ASRDogman

    ASRDogman Senior Member

    Joined:
    May 29, 2018
    5,834
    3,136
    0
    Location:
    Florida
    Vehicle:
    2010 Prius
    Model:
    Two
    Still waiting on an answer about calling the credit card company... :whistle::whistle::whistle:
     
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Or anything