Order still Awaiting Payment, 1 week later

Hi All,

I tried ordering a part for my Prius C through the PriusChat shop one week ago using Paypal as the payment. Has anyone had an issue with orders being stuck at the "Awaiting Payment" step when paying with Paypal (or other method)? I sent a message yesterday regarding the order but have not yet received a reply.

Maybe I'm being impatient but I would like to get this resolved quickly as I will be moving soon and don't want to miss the delivery if this takes a long time to fix on its own.