1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Toyota Connected Services

Discussion in 'Gen 5 Prius Audio, Electronics and Infotainment' started by Hammersmith, May 7, 2023.

  1. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,693
    48,944
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    that's a nice feature
     
  2. CruisnGrrl

    CruisnGrrl Member

    Joined:
    May 16, 2023
    136
    120
    0
    Location:
    Ontario, Canada
    Vehicle:
    2023 Prius Prime
    Model:
    XSE Premium
    Discovered yesterday that I can lock my doors (and other things) from my watch. Notification came up that I forgot to lock the doors, push a button on the watch and the doors are locked, did not even have to go to my phone or out the door to my car.
     
    thnok likes this.
  3. thnok

    thnok Member

    Joined:
    Mar 27, 2023
    115
    41
    0
    Location:
    USA
    Vehicle:
    2023 Prius
    Model:
    XLE
    Yep! I'm glad Toyota finally added it. I wonder if Toyota will integrate this with Apple's CarKey.
     
  4. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,193
    1,193
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    This is more a general Toyota question, but did anyone else lose Google Assistant functionality today? Yesterday and this morning I could give commands to my Prius using "Hey Google, ask Toyota to..." But as of this afternoon, I now get a reply of "Sorry, Toyota is no longer available." I'm trying to figure out if I did something to screw it up or if the service is down.

    I came across a question/reply on a Google support site that said something called conversational actions were being sunsetted this month and app developers were supposed to migrate to something called app actions. Since I'm new to this level of Toyota connected services, I'm unaware of which type Toyota has been using. From the verbal formatting of the actions Toyota currently say we should use ("ask Toyota to...") I have a bad feeling Toyota hasn't switched over and voice commands using Google Assistant are now dead.

    If I turn out to be correct, this is a failure on both parties. Half on Google for shutting down a very useful part of their smart home ecosystem(it's very likely Google's smart speakers won't be able to initialize app actions, making them practically useless), but half on Toyota for not having an updated app ready to go by now.
     
  5. nagrath

    nagrath Member

    Joined:
    Jul 29, 2005
    139
    43
    0
    Location:
    Putnam County, New York
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
     
  6. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,193
    1,193
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    Oh, I looked into it and it's confirmed that Google Assistant no longer works with Toyota cars because of the sunsetting of the conversational actions. I've got a message in with Toyota requesting info on whether they plan to make the needed changes to restore the service. If I get a reply I'll add it to the thread. I'm a little peeved that I only got a couple days use out of a feature I was actually looking forward to regularly using this winter.
     
  7. Doug McC

    Doug McC Active Member

    Joined:
    Feb 15, 2022
    950
    347
    0
    Location:
    Midwest
    Vehicle:
    2022 Prius
    Model:
    XLE
    Lordy Lordy, I sure miss the old days! Stick the metal key in the ignition, turn the radio on and put her in gear and go! The only worry we had was if the parts would be available 25 years down the road.
     
  8. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    44,824
    16,063
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Nope. And the cellular service will be obsolete by then (see 2G and 3G on older OnStar and some of the early telematic services that use 3G)
     
    Doug McC likes this.
  9. Preebee

    Preebee Senior Member

    Joined:
    Jul 13, 2020
    802
    715
    4
    Location:
    Kansas
    Vehicle:
    2023 Prius
    Model:
    LE
    Well I am an idiot. With that out of the way...

    One of the things I love about the Prius is the electric AC. I routinely lock my fur buddy in the car while I shop -- coming back to her resting comfortably.

    Several years ago, I left my keys in the car when I did my little lock-while-running hack (roll windows up from outside). My spare was of course in my home. I promised myself to never again lock any door like this without first verifying the keys being in my pocket.

    Well......... today I freaking did it again. ‍

    I wasn't about to have anybody stretch my NEW windows with an air bladder (That's what Toyota Roadside wanted to do). I asked them about the subscription services and if I could subscribe to them now to unlock my car. They said that has to be done beforehand. Wrong!!

    So everybody with a new 2023: you have two services that are free for 10 years, one that's free for a year (includes remote lock start), and another wi-fi service that's free for a little bit.

    I didn't want to deal with any of it because I figured it was a "put in your credit card then forget about it scam". Nothing off the sort! Just go in the app and okay all the trials... like right now lol!

    When I went in to start the trials a moment ago, I had full control of my car remotely in about 5 mins. That could have saved me a hefty locksmith bill.
     
    daisy555 likes this.
  10. daisy555

    daisy555 Senior Member

    Joined:
    Aug 11, 2015
    1,306
    540
    0
    Location:
    CT
    Vehicle:
    2009 Prius
    Model:
    N/A
    I just spent too much time on the phone with Toyota. They couldn’t verify the components of the subscription services for my Prius because info doesn’t show yet. I do know what’s included but was hoping to hear subscriptions weren’t bundled. Toyota Tracker has at least switched from allocation to freight.

    She was able to tell me that most 2023s are coming with bundled subscription options only. She verified this was the case for the Corolla Cross Hybrid I checked out last week so I’m guessing Prius will be the same.

    As was mentioned in a previous post I won’t be able to keep remote connect after the trial period unless I pay for a bundle for $15 per month. I only want it for the winter or hot days. To be honest it’s probably the feature I was most looking forward to.

    I wonder how many people are paying Toyota $15-50 per month for these subscriptions. I suppose it’s nothing for those with free flowing money. I guess I’m a bit grumpy today. :confused:
     
    #30 daisy555, Jul 17, 2023
    Last edited: Jul 17, 2023
    Preebee likes this.
  11. AndersOne

    AndersOne Member

    Joined:
    Jun 10, 2023
    226
    139
    0
    Location:
    Europe
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Same here - or at least thats one of the top features ("remote start car heater") to make the car more appealing for my wife. I dont mind paying for it - but then I expect an app with a simple and streamlined UI as well. Unfortunately I heard only bad things so far.
     
  12. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
    7,565
    4,437
    7
    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    The app works fine.
     
    AndersOne and Preebee like this.
  13. Preebee

    Preebee Senior Member

    Joined:
    Jul 13, 2020
    802
    715
    4
    Location:
    Kansas
    Vehicle:
    2023 Prius
    Model:
    LE
    Seconded. I love the features! And the free trials are generous IMO.
     
    AndersOne likes this.
  14. daisy555

    daisy555 Senior Member

    Joined:
    Aug 11, 2015
    1,306
    540
    0
    Location:
    CT
    Vehicle:
    2009 Prius
    Model:
    N/A
    Do we get service connect trial for 10 yrs? So I can at least see tire pressure for each tire. I guess I’ve lived long enough without remote start but I was so looking forward to it. Maybe I can add it on for 3 months in the winter.
     
  15. Preebee

    Preebee Senior Member

    Joined:
    Jul 13, 2020
    802
    715
    4
    Location:
    Kansas
    Vehicle:
    2023 Prius
    Model:
    LE

    View attachment upload_2023-7-17_15-6-8.jpeg

    View attachment upload_2023-7-17_15-6-39.jpeg

    View attachment upload_2023-7-17_15-7-8.jpeg

    View attachment upload_2023-7-17_15-7-25.jpeg

    View attachment upload_2023-7-17_15-8-3.jpeg

    View attachment upload_2023-7-17_15-8-24.jpeg

    View attachment upload_2023-7-17_15-8-45.jpeg

    View attachment upload_2023-7-17_15-9-29.jpeg

    View attachment upload_2023-7-17_15-9-49.jpeg

    Whelp! Looks like this stupid site is rejecting my photos again! And I edited them down to TINY size (around 60kb). Oh well. If you act like you are going to reply to my message, you might be able to see the pictures without clicking on them in preview mode.
     
    daisy555 and AndersOne like this.
  16. AndersOne

    AndersOne Member

    Joined:
    Jun 10, 2023
    226
    139
    0
    Location:
    Europe
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Good to know - how many steps does it take to do a remote start with heating? Anyone having experience?

    Edit: Oh @Preebee was faster - thanks
     
    daisy555 likes this.
  17. planetarian

    planetarian Member

    Joined:
    Sep 27, 2014
    75
    72
    0
    Location:
    Kentucky
    Vehicle:
    2023 Prius
    Model:
    XLE AWD-e
    The main issue I've found with the app is just that it's kinda slow to connect and update its status. When you launch it, it will take a few seconds for it to connect to your car and pull its information. If you want to lock the car from the app, it will take it a few seconds to do that, etc..
    Also, the notification icon doesn't actually indicate whether you have unread notifications -- it has a red bell icon at all times, even after you've already read your notifications. This is just a pet peeve of mine; I hate having unread-notification icons when there aren't actually any unread notifications.
    Otherwise, the app's actually functionality is actually pretty nice, and while UI isn't going to be winning any UX awards, considering it was made by a car manufacturer, I've seen much worse.
     
    AndersOne and Preebee like this.
  18. daisy555

    daisy555 Senior Member

    Joined:
    Aug 11, 2015
    1,306
    540
    0
    Location:
    CT
    Vehicle:
    2009 Prius
    Model:
    N/A
    Whelp! Looks like this stupid site is rejecting my photos again! And I edited them down to TINY size (around 60kb). Oh well. If you act like you are going to reply to my message, you might be able to see the pictures without clicking on them in preview mode.[/QUOTE]


    Thanks. I just clicked on all of them. “Harsh cornering” ha!
     
    Preebee likes this.
  19. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
    7,565
    4,437
    7
    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    #39 rjparker, Jul 17, 2023
    Last edited: Jul 17, 2023
    daisy555 likes this.
  20. AndersOne

    AndersOne Member

    Joined:
    Jun 10, 2023
    226
    139
    0
    Location:
    Europe
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A