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Bluetooth & USB audio no longer working, and cannot find an update file (Prius V 2012)

Discussion in 'Prius v Audio and Electronics' started by MaxSolar0713, Jun 9, 2023.

  1. MaxSolar0713

    MaxSolar0713 New Member

    Joined:
    Jun 9, 2023
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    Location:
    Arizona
    Vehicle:
    2012 Prius v wagon
    Model:
    V
    Good evening, whosoever,

    About a year ago, I was plugging in a USB drive to listen to the audio files on it when abruptly the USB audio function and Bluetooth audio function ceased to work. Although I can connect my telephone (iPhone SE 2020) to the system and make/receive calls, I cannot play any music whatsoever though Bluetooth or USB. The USB port still supplies power, and the AM, FM, AUX and CD/MP3 functions still work perfectly. How can I remedy this problem? I have looked around the internet, but have found no conclusions except to "update the software."

    (Yes, I reseated the battery. No change.)

    When I attempted to find the update, I couldn't find a software file to download on the Toyota site nor anywhere else. If updating is the answer, could someone direct me to a link to download it?

    Thank you.

    Details:
    Prius V, 2012
    Deck M/N: 57011
    System Version: 5.2.0
     
  2. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
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    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    The bottom module on the 57011 has been known to go bad. Buy the whole thing.

    Toyota 57011 Radio Rear View.jpeg
     
  3. MaxSolar0713

    MaxSolar0713 New Member

    Joined:
    Jun 9, 2023
    2
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    0
    Location:
    Arizona
    Vehicle:
    2012 Prius v wagon
    Model:
    V
    Dang. Well, thanks for the reply. I’ll see what I can do.