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TPMS sensors can't be programmed at America's Tire

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by metro750, Sep 9, 2023.

  1. metro750

    metro750 Junior Member

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    I made the mistake of ordering new tires and tpms sensors through Tire Rack and having them delivered to America's Tire for installation. America's Tire could not (would not?) program the sensors so now I have new sensors and a tpms dash light that won't go off. The dealer says $210 to "look at the problem".

    From my understanding after reading some of the threads, the best way to deal with this is to buy Techstream and a USB/OBD2 cable for Windows pc like this:



    and somehow find the ID numbers of the sensors and enter them with the software. Of course, since I never saw the sensors, I have no idea what the ID numbers are or even the brand, just that they're 315 Mhz sensors. Does this sound right?

    This is a 2012 Prius plugin, btw.
     
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  2. bisco

    bisco cookie crumbler

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    wouldn't tire rack have the specs?
     
  3. metro750

    metro750 Junior Member

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    Not sure - I emailed them to find out but haven't heard back.
     
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  4. rjparker

    rjparker Tu Humilde Sirviente

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    Each sensor has a unique id which is also printed on it.

    There are scanners that will read the sensor ids using rf wireless. The dealer may not have this tool. They might have to break each tire down to visually read sensors ids which are then written into the vehicle ecu with Techstream.

    Best thing to do is find a tire shop with a rf scanner and ecu write capability and let them do it.
     
    #4 rjparker, Sep 9, 2023
    Last edited: Sep 9, 2023
  5. metro750

    metro750 Junior Member

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    That's sort of what I understood as another option. On another thread, it seemed like someone implied that Costco might have this capability so I might check there.
     
  6. AzusaPrius

    AzusaPrius Senior Member

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    You may be able to download the Tire Assistant app, then you can visually see the TPMS ID# of each sensor.
     
  7. metro750

    metro750 Junior Member

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    This requires a special cable or adapter?
     
  8. AzusaPrius

    AzusaPrius Senior Member

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    Just a OBD adapter with bluetooth like Carista.
     
  9. fuzzy1

    fuzzy1 Senior Member

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    Isn't it illegal for a tire shop to release a TPMS car in this condition, if it came in with TPMS functioning?

    I cannot imagine any respectable and legal tire shop, in this age, to not have one of the RF tools for this.

    If they won't do it as part of their mounting and installation fee, find another chain tire shop that will walk around the car, read through each tire sidewall next to the sensor, then connect to the OBDII port to program the numbers into the system, for a nominal fee. Even a car dealership can do it, though probably for a significantly higher price.
     
  10. metro750

    metro750 Junior Member

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    Yes, both of the tools required to read the sensor IDs and program them into the vehicle via the OBD port each cost less than the price of a single tire. But if you could convince customers that this is a complicated and expensive process, wouldn't that be more profitable?

    For example, you could say "We can only install and program our own tpms sensors and they cost $100 each."

    vs.

    We can program any sensors, even the ones that cost $20 each, and the cost to program them is $50.

    Which approach is more profitable?
     
  11. rjparker

    rjparker Tu Humilde Sirviente

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    Have to remember dealers go by the book. If they change an engine they drop the subframe and remove the engine and transaxle as one piece from the bottom. TPMS sensors - they record the sensor ids before installing them and then write those ids with Techstream.

    Prius TPMS IDs and Values 2023-03-08_22-37-23.jpeg
     
  12. fuzzy1

    fuzzy1 Senior Member

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    Long term or short term profitable? Customers should say sayonara to shops that pull this trick.

    As someone else said, you can shear a sheep every year, but you can skin it only once.
     
  13. metro750

    metro750 Junior Member

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    This looks similar in cost and functionality to Techstream?
     
  14. rjparker

    rjparker Tu Humilde Sirviente

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    Tire Assistant won’t work for the Op since his newly installed TPMS sensor ids were not written (registered) to the vehicle ecu. As a result the Op will only see the sensor ids of the old devices which were removed but are still registered in the car.

    IMG_2849.jpeg
     
    #14 rjparker, Sep 10, 2023
    Last edited: Sep 10, 2023
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  15. LeviSmith

    LeviSmith Member

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    You don't need anything that complicated. I've just got an Autel TS508. It has no problem. With the Prius I just scan the wheels to get the sensors IDs, then plug it into the car and it programs the car with the new IDs. I've done this numerous times a year switching wheels. I can't really imagine any place that works with wheels not having something as basic...
     
  16. wjtracy

    wjtracy Senior Member

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    There are a lot of different brands of TPMS and some brands require brand-specific programmer.
    I have also had the issue (another car) where I bought a programmable TPMS that the tire place did not have the capability to program. For my Prius I always bought Denso OEM TPMS which were not programmable for Gen2: so you had to know the code to enter via Techstream.
     
  17. LeviSmith

    LeviSmith Member

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    I've always had great luck with Tire Rack. I'd find it very hard to believe that if you ordered a set of sensors from them for your Prius that they weren't already programmed for the Prius. So the only thing that needs updating is the Prius itself to know what the IDs of the new sensors are...
     
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  18. rjparker

    rjparker Tu Humilde Sirviente

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    Exactly
     
  19. fuzzy1

    fuzzy1 Senior Member

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    I've purchased from Tire Rack only once, a mounted winter tire / wheel / TPMS set for my Subaru. After paying a shop to program in the IDs just once, I bought a TPMS tool to program both my Subaru, and my Prius. It handles both equally well.

    New better cheaper TPMS tools are now available.
     
  20. wjtracy

    wjtracy Senior Member

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    I have an Autel MaxiTPMS TS401 reader I think gives me codes and pressure data. Not sure if it works for this case.

     
    #20 wjtracy, Sep 11, 2023
    Last edited: Sep 11, 2023