1. Attachments are working again! Check out this thread for more details and to report any other bugs.

12 volt battery failing to start the car

Discussion in 'Gen 5 Prius Care, Maintenance and Troubleshooting' started by Louis19, Sep 27, 2023.

  1. Louis19

    Louis19 Active Member

    Joined:
    Feb 4, 2022
    373
    335
    0
    Location:
    Laval Québec Canada
    Vehicle:
    2022 Prius Prime
    Model:
    Upgrade
    Reading threads across the board and the very pertinent posts generated by the participants, I am wondering about the sudden rash of 12V battery failing to start the car.

    As I understand it, it could be hardware failure in the system design or user error generation by the lack of knowledge about Toyota hybrid and Phev Prius.

    I observe that the majority of problems are reported by new members, perhaps new owners of this type of car for the first time, and having old habits derived for a past ICE only car.

    Hybrids and the Prime are different animals,… I have been there when I acquired my Prime in 2022. The hardest part was understanding how the car works with all the technology interacting between systems.

    To achieve the knowledge the obvious step is reading the user manual specifics to the hybrid systems. The next steps are really the key for understanding the beast ;

    1- the Toyota transaxle contains 2 electric motors-generators . MG2 propels the car in EV, and also provides regenerative braking. MG1 starts the ICE when needed, also charges the traction battery, and in some cases assists MG2 , and also is part of the electronic CVT in conjuntion with the planetary gear set.

    2- HV battery (traction battery) and the inverter circuits and systems ECU, mainly controlling power to and from the traction battery to MG2 and also providing power to the climate system(heatpump)and electronic power steering. It also controls the DC to DC converter to supply power to the 12V systems.

    3- 12V battery system powers lights ,instruments ,wipers ,radio ,fan speed of the climate system ,and computers handling communications between different electronic control units (ECU)

    4- Cooling radiators systems, one for the ICE and one for the transaxle and inverter including shutter louvers controls.

    5- PHEV charging circuitry

    In a nutshell

    A parked Prime in sleep mode does consume a small quantity of energy even if everything is off. In fact it is looking for the presence of the keyfob nearby. It consumes a small amount of energy. If the car sits for a few weeks it could drain the 12v battery. Some after market devices installation could increase the phantom load draining the 12V battery.

    As you approach the car , it wakes up , detecting the keyfob increasing the power demands on the 12V battery .Opening the door activates an electric hydraulic pump to pressurize the brake system, lights up some bulbs , activates the power on switch; wating for you to push the brake pedal and the power on button. Even if you sit in the car doing nothing, the car is drawing more current from the 12V battery. Typical worse case reported is choosing accessory mode to listen to the radio The power demand is increased as other systems are also turned on …an old habit from the ICE only era where the 12V battery was very large to provide power to the starter motor which does not exist in the hydrid world since the ICE ,if needed is cranked by MG1 supplied by the HV (traction battery) not the 12V battery.

    So the proper way to start the car is pressing on the brake pedal and pushing the power on button .This will put the car in READY state. Lets go deeper to understand what is happening. It is nice to know that before the READY light turn on , the system is checking the integrity of the high voltage cables and circuitry of the car . When all systems check OK, then the connection to the high voltage battery is permitted and all systems are powered on; hence READY state. From here , the 12V system is being charged by the DC to DC converter .It can provide up to 100amps to the 12V system ,thus charging the battery and providing power to all the devices on the car.

    And finally when charging the Prime from the plug , an onboard charger changes the AC to DC , steps up the voltage to match the traction battery voltage .It also has a DC to DC converter circuit to charge the 12V battery while charging the traction battery.

    Sorry for the long post and maybe redundant information for some of you…
     
  2. ToyotaFamily

    ToyotaFamily New Member

    Joined:
    Jul 27, 2023
    21
    9
    0
    Location:
    Griffin, GA
    Vehicle:
    2023 Prius
    Model:
    XLE
    Louis: That was an incredibly detailed very useful explanation. I, for one, really appreciate the time you took to write this. I have already sent it to my family members who have 2023's.
     
    Louis19 likes this.
  3. ToyotaFamily

    ToyotaFamily New Member

    Joined:
    Jul 27, 2023
    21
    9
    0
    Location:
    Griffin, GA
    Vehicle:
    2023 Prius
    Model:
    XLE
    Louis: That was an incredibly detailed very useful explanation. I, for one, really appreciate the time you took to write this. I have already sent it to my family members who have 2023's.
     
    Louis19 likes this.
  4. Alessandro_Ibi

    Alessandro_Ibi Junior Member

    Joined:
    Feb 19, 2023
    28
    28
    0
    Location:
    Pescara, It
    Vehicle:
    2023 Prius Prime
    Model:
    ----UK----
    Well done, Kudos to the thread opener!
    I have a 2023 here in Europe. Not from many days. Changed a setting somewhere and now the radio continues to play (I don't know for how much time, though), even after I pushed the STOP button. Only when I open driver's door, the radio shuts off. So IF you close the connection to the HV battery (pushing the STOP button) and wait in the car listening to the radio, you are draining the 12 volt battery!
    Regards
    Alessandro
     
    Louis19 likes this.
  5. Hamid Ali

    Hamid Ali New Member

    Joined:
    Oct 8, 2023
    5
    0
    0
    Location:
    Los Angeles
    Vehicle:
    2023 Prius Prime
    Model:
    Prime Premium
    Thank you for taking time to write this great explanation. My cars battery died while the tint guy was applying the tint and ppf. I haven’t driven it at all. Just from dealer to the garage. So it didn’t have juice. Had to jump it. And looks like the battery got charged either by me starting the car, even though engine itself never started. Or by plugging the charger in. So if I leave the car and don’t drive it for about 10-15 days, I don’t need trickle charger if the car is plugged in? Since that will charge the 12V battery? And the HV battery will charge the 12V battery when car is driven, even if engine doesn’t start? My daily commute is under 40 miles typically. Just trying to understand if 12V battery will be ok with me by just plugging the charger and driving 85% of the time using HV battery and not running the engine. Thanks again!
     
  6. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    437
    284
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Keep in mind the charger will stop charging the hybrid battery once it reaches 100% and then turn off. So it seems (unless I'm corrected) that the charger will not continue to trickle charge the 12V battery. IMO, hybrids (as well as all autos) are meant to be driven regularly, not purchased and then driven only once every two weeks.
     
    GoodOldBob and Louis19 like this.
  7. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,634
    49,357
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    modern electronics put a lot of drain on the batteries when cars are off.

    prius suffers especially because of the battery size. we've never had a problem with our camry's
     
  8. Hamid Ali

    Hamid Ali New Member

    Joined:
    Oct 8, 2023
    5
    0
    0
    Location:
    Los Angeles
    Vehicle:
    2023 Prius Prime
    Model:
    Prime Premium
    thank you for response! Yeah I just didn’t want to drive it until PPF and tint is done as well as I’m blacking out wheels and emblems. But mainly didn’t want to drive it without applying PPF first. So because of it battery died. And also my carpool stickers have not arrived yet. So I have been driving my other car which has the stickers on.
     
  9. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,391
    38,634
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    That’s a problem. We’re infrequent drivers, and it struck me as absurd that the car needs to be “walked”, near daily, to avoid a dead 12 volt.

    Being garage parked and having 120 volt outlets, the solution was obvious, but for for condo and street parkers it’s a quandary.

    Maybe one of the automakers will take a break from styling exercises and devote some attention to this, say come up with something that’ll store all the volatile memories and isolate the battery when the car’s off.
     
    RoadPoppy likes this.
  10. JDS4

    JDS4 Junior Member

    Joined:
    Jul 9, 2023
    35
    24
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE

    Well, that is a great example of the real problem. Some guy gives his opinion, based on nothing, then you take it as fact and pass it on with more opinion, based n the first opinion that was not true, and now we have a much traveled myth. I don’t use my Prius Prime every day, or anywhere near it. My wife doesn’t use her Rav4 Prime every day, or anywhere near that. I didn’t use my Venza hybrid that I had before the Prius every day or anywhere near that. I could go on, but you get the idea. Sometimes either one of them or both of them will sit in the garage for more than week. We have never once had a starting problem with them or with any of the many hybrids that we have had. Stop passing on baseless opinion because you just want to find something to complain about.
     
    JohnPrius3005 likes this.
  11. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,391
    38,634
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Nope, based on personal experience.
     
  12. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    437
    284
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Is that your opinion?
     
  13. JDS4

    JDS4 Junior Member

    Joined:
    Jul 9, 2023
    35
    24
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Are you seriously asking that?
     
  14. 23PriLE

    23PriLE Junior Member

    Joined:
    Sep 14, 2023
    86
    63
    0
    Location:
    North Central Florida
    Vehicle:
    2023 Prius
    Model:
    LE
    If you're questioning if the issue is real all you have to do is search.

    A search here, over the entire PriusChat forum, for "12v dead" yields the following 7 pages with 122 results:

    Search Results for Query: 12v dead | PriusChat

    A similar search on another major Toyota forum, limited to their Hybrid section, yields the following 24 pages with 468 results:

    Search results for query: 12v dead | Toyota Nation Forum

    I suspect it's not a pervasive issue - if it was there would probably be class action lawsuits - but it doesn't seem to be "a myth" either.

    I'm new to Toyota and hybrids. While I haven't had a problem with starting I have been concerned.

    I installed a voltmeter in the lighter / accessory outlet to monitor the situation. I check it in ACC mode by pushing the Start button once without a foot on the brake pedal. I've seen readings as low as 11.6v which, according to a chart posted elsewhere, indicates that the battery is only 20% charged. For some reason it increases a couple of 10ths after a few seconds. The car has always started though. After starting the voltage jumps to between 13.9v and 14.2v, which indicates that the battery is being recharged. After driving a while it will drop to ~12.8v.

    I suspected that the battery may not have been fully charged when I got the car (about a month ago) so I put a 2A trickle charger on it and it took a total of ~11 hours to bring it up to full charge.

    It's a hassle to run an extension cord out to the car so I picked up a 20w solar charger whose maximum output is 1.1A. It's very thin and light so I've got it mounted on the cargo cover using binder clips. Toyota says you shouldn't charge the battery while the Hybrid system is on so I only have it connected when I'm parked somewhere for a while.

    I just started doing this. I plan to try it both with and without the solar and I'll be keeping track of the results. Hopefully the solar will either offset any parasitic drain on the battery or not be needed at all.
     
    #14 23PriLE, Oct 13, 2023
    Last edited: Oct 13, 2023
  15. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    437
    284
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Yes I did seriously ask that. Aside from simply criticizing what others say, do you have any other information or thoughts that would be constructive to the discussion?
     
  16. JDS4

    JDS4 Junior Member

    Joined:
    Jul 9, 2023
    35
    24
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    as I said before, I have had “personal experience” of my own. 1. I have now owned, at one time or another, five hybrids, two are plug in hybrids. I have never had a problem starting any of them. 2. I have several friends (yeah, I do) that have hybrids and plug in hybrids (I am very positive toward PHEV’s). None have had a problem starting their cars. 3. I went to the three Toyota dealers in my area. Two said they see this problem rarely, but do see it. They said it is almost always attributable to an accidental draw on the battery and is usually user error. They mostly see it when the owners simply forget to turn the car off, which happens mostly with new owners who don’t realize that the car is still on (and walk away leaving the car on) because there is no engine running. The second cause is accessories wired in that draw down the battery over time. One noted a draw on the battery that was due to a faulty part not turning off when it should. In that case, you have to realize that this is not a Toyota Prius Prime problem, it happens to literally every make and model of car.

    There seems to be a hysteria over this, or for that matter, several other issues discussed here. For instance, here we have a guy that admits that he has never had a problem starting his car……ever. But………due to these threads he buys a voltmeter and installs it into the lighter socket to check voltage every time he starts his car. And the beat goes on. I realize that you all think that I am being too critical. Maybe. I think that a lot of you (see prior example) are simply being too paranoid and/or just need something to sit at your keyboards and waft about negatively. Honestly, I am not like this normally. I came here to see what people were saying about their primes after buying mine. But sometimes it is just ridiculous as far as what you all complain about. It is literally like a bunch of old men sitting around complaining about nothing. But if that is what floats your boat, then I suppose it is no big deal and I will just go into read only mode and visit less often, no hard feelings here. Enjoy.
     
  17. JDS4

    JDS4 Junior Member

    Joined:
    Jul 9, 2023
    35
    24
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    as I said before, I have had “personal experience” of my own. 1. I have now owned, at one time or another, five hybrids, two are plug in hybrids. I have never had a problem starting any of them. 2. I have several friends (yeah, I do) that have hybrids and plug in hybrids (I am very positive toward PHEV’s). None have had a problem starting their cars. 3. I went to the three Toyota dealers in my area. Two said they see this problem rarely, but do see it. They said it is almost always attributable to an accidental draw on the battery and is usually user error. They mostly see it when the owners simply forget to turn the car off, which happens mostly with new owners who don’t realize that the car is still on (and walk away leaving the car on) because there is no engine running. The second cause is accessories wired in that draw down the battery over time. One noted a draw on the battery that was due to a faulty part not turning off when it should. In that case, you have to realize that this is not a Toyota Prius Prime problem, it happens to literally every make and model of car.

    There seems to be a hysteria over this, or for that matter, several other issues discussed here. For instance, here we have a guy that admits that he has never had a problem starting his car……ever. But………due to these threads he buys a voltmeter and installs it into the lighter socket to check voltage every time he starts his car. And the beat goes on. I realize that you all think that I am being too critical. Maybe. I think that a lot of you (see prior example) are simply being too paranoid and/or just need something to sit at your keyboards and waft about negatively. Honestly, I am not like this normally. I came here to see what people were saying about their primes after buying mine. But sometimes it is just ridiculous as far as what you all complain about. It is literally like a bunch of old men sitting around complaining about nothing. But if that is what floats your boat, then I suppose it is no big deal and I will just go into read only mode and visit less often, no hard feelings here. Enjoy.
     
    HacksawMark likes this.
  18. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    437
    284
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Hey no worries! No hard feelings here either.
     
    JDS4 likes this.
  19. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,634
    49,357
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the problem is the health of the 12 volt. as it ages, it discharges more rapidly when a car is off (because there is a constant drain)
    for this reason, no two experiences are the same, and no one knows how long there car can sit before it won't start, but it can't sit forever.
    and when it is driven, longer trips gives it more chance to recharge than shorter
     
    Louis19 likes this.
  20. 23PriLE

    23PriLE Junior Member

    Joined:
    Sep 14, 2023
    86
    63
    0
    Location:
    North Central Florida
    Vehicle:
    2023 Prius
    Model:
    LE
    Yes, I installed a voltmeter and I'm glad I did. Otherwise I would not have known that the battery was only 20% to 30% charged.

    This is after driving the car, typically, every other day or every 3rd day at least. I'm not going a week or more without driving. So I've got to wonder how much lower the charge would have dropped if I didn't drive it for a week or so.

    Now that I've brought the battery up to full charge I'm just trying to get a handle on how serious the issue might be. Based on actual measurements rather than on purely anecdotal accounts.

    I agree that @Louis19 's comment about "a sudden rash of 12v battery failing to start the car" might be an exaggeration - most Gen 5 owners don't seem to be having issues - but I don't think your claim that it's all "a myth" is accurate either.

    That's based on the search results I posted, which you seem to ignore just because you and your friends haven't had a problem.

    Otherwise, his post is very informative. As he points out, it seems that a Prime or other brand plug-in would be far less likely to have a problem since every time it's plugged in for recharging the traction battery the 12v also gets recharged to some degree. Presumably, it also gets recharged while driving. The regular hybrid only recharges the 12v while the car is running. Over time I expect I'll learn if that is sufficient to keep the 12v fully charged when the car isn't driven daily or for long distances. He claims that it should only be a problem if the car isn't driven for "a few weeks".

    I find it hard to believe that any significant number of owners simply leave the car running. Would this even cause a problem? According to the manual the car will automatically shut off after a while and during the time it's running it should be recharging the 12v battery since no energy is being expended driving the car. When the traction battery gets low the ICE kicks on and recharges both the traction battery and the 12v.

    I have no added accessories and the LE may even drain less energy that other trims since it doesn't have navigation, etc. The only accessory I use is the radio and I do usually use the DRLs. I do wonder how much the Toyota app, which tracks your car using GPS, contributes to the voltage drain. I installed it reluctantly, mostly for the "Roadside Assistance" due to the lack of a spare tire. I later found out that their flat tire service is restricted to "installing your inflated spare", which doesn't exist so it's totally useless.

    I'm also a bit skeptical that the dealer will give you the whole story. I read through several threads from the search results and a couple, posted a few years ago, indicated that Toyota has done software updates in an effort to solve the problem. So it seems it's not totally due to driver error.

    I certainly have no hard feelings toward you, either. But your claim that this is "a myth" is not accurate or helpful, IMO.
     
  21. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,634
    49,357
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    correct, leaving the car running is fine until it runs out of gas.