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2023 Prius Prime doors unlock after charging?

Discussion in 'Gen 5 Prius Technical Discussion' started by Harry94025, Jul 26, 2023.

  1. Harry94025

    Harry94025 New Member

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    2023 Prius Prime
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    XSE
    Just charged my new Prius Prime (using supplied 120 vac charger) and for the second time the Toyota app tells me the charging is complete, followed in a couple minutes, “all doors are unlocked”. Then I lock the doors with the app and all is ok again. Apparently this has been an issue with other Toyota PHEVs like the RAV4.
    Anyone else having this problem?
    Harry
     
    #1 Harry94025, Jul 26, 2023
  2. Numtini

    Numtini Member

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    XSE
    Are they actually unlocked? The app sometimes "lags" behind reality.
     
    #2 Numtini, Jul 27, 2023
  3. tovli

    tovli 2023 Prius Prime replaced 09 Prius

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    Model:
    XSE
    What is your locking policy set for?
    When mine was at the default lock-lock, and started charging with the doors unlocked, the app would tell me the doors were locked but they were not.

    I have found the app to be untrustworthy and often the notifications are delayed significantly or flat out wrong.
     
    #3 tovli, Jul 27, 2023
  4. Harry94025

    Harry94025 New Member

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    XSE
    Yes, the doors are unlocked. I opened the driver’s door and didn’t have the key with me. Interestingly, the charger plug is not released, expect after I locked and unlocked the doors with the key. It would appear the programming is confused about the door and charging plug functions.
     
    #4 Harry94025, Jul 27, 2023
    tovli likes this.
  5. Wind23

    Wind23 Junior Member

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    2008 Prius
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    II
    I think I am getting the same problem, the car just automatically unlocked all doors.
     
    #5 Wind23, Oct 6, 2023
  6. Nntw

    Nntw Active Member

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    #6 Nntw, Oct 6, 2023
  7. Blizzard_Persona

    Blizzard_Persona Senior Member

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    That should be an option in settings on the primes touchscreen. I remember seeing it the first couple days I had the car when I was scrolling through everything and made sure it was on lock.

    I guess a scenario where you would potentially want it to unlock after a full charge would be if you’re parked in a secure garage in your house and it’s one less step to unlock the car getting in to leave for work just unplug and go... Lol.
     
    #7 Blizzard_Persona, Oct 6, 2023
  8. Blizzard_Persona

    Blizzard_Persona Senior Member

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    Double post :rolleyes:
     
    #8 Blizzard_Persona, Oct 6, 2023
  9. JessieD

    JessieD New Member

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    SE
    I've searched throughthe touch screen and the app (the app basically has nothing except remote lock/unlock and remote start which never works), and I can't figure out how to turn off the auto-unlock at charging complete feature. Halp!
     
    #9 JessieD, Oct 17, 2023
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