1. Attachments are working again! Check out this thread for more details and to report any other bugs.

FITCAMX dashcam

Discussion in 'Gen 5 Prius Accessories and Modifications' started by pascalvin, May 23, 2024.

  1. pascalvin

    pascalvin New Member

    Joined:
    Mar 15, 2024
    7
    2
    0
    Location:
    California
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    Anyone have one of these on their GEN5? I'm struggling to install this and I'm pretty sure the housing/shell from FITCAMX is off.
    FITCAMX Housing.jpeg
    There's two rows of clips and I can only ever get one row on even without any extra cables in there. It seems to rock back and forth when I put it in position to slide onto the clips, which leads me to believe the plastic fins where the holes are located (none on the OEM housing) are actually making contact with the DENSO unit up there. This creates a gap towards the windshield side of the housing that isn't secure and rattles above 40mph FITCAMX Housing gap.jpeg
    Also the extra shell piece for the rear view mirror is the wrong hole sizing..
    Housing hole comparison 2.jpeg

    In contact with their support trying to get this figured out, but curious if anyone else has had experience with this.
     
  2. DailyGrind

    DailyGrind New Member

    Joined:
    May 18, 2024
    3
    0
    0
    Location:
    Oregon
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    I had one in my Rav4, no rattles but it def didn't fit flush and no matter what I did I could never get it to.
     
  3. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    423
    274
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    I installed mine with no issues and it fits flush. No rattles at all.
     
  4. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    423
    274
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    DId you transfer the retainer clips from the OEM shell to the shell from FITCAMX? I don't them in the pics you posted.
     
    EnriqueDFA likes this.
  5. patmine23

    patmine23 New Member

    Joined:
    Dec 5, 2023
    17
    9
    0
    Location:
    Florida
    Vehicle:
    2023 Prius
    Model:
    LE
    This!! You def need the white clips off of the stock housing. Its what locks it into the mounting brackets.

    My kit does not fit flush with the windshield in the forward area of the housing. Not a fan of this at all. I'm going to modify the housing to get it to fit a bit better at some point. I've sorted how to do it, just need to get some time to make it happen.
     
  6. pascalvin

    pascalvin New Member

    Joined:
    Mar 15, 2024
    7
    2
    0
    Location:
    California
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    Yep, I transferred the retainer clips
    Those clips are the only ones that are actually making contact with the OEM clip receptacles, the ones in the front don't slide in and that's whats causing mine to not not fit flush at the windshield either.
     
  7. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    423
    274
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Okay it sounds like they sent you the wrong shell. It should fit nice and snug and flush. Your shell does not look like mine by looking at the vent openings.
     
  8. pascalvin

    pascalvin New Member

    Joined:
    Mar 15, 2024
    7
    2
    0
    Location:
    California
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    Yea, my OEM one did not have vent openings
    the fitcamx housing does
     
  9. Zeromus

    Zeromus Member

    Joined:
    Oct 21, 2023
    329
    152
    4
    Location:
    Ottawa Canada
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    Hah! The second piece is probably because of me (sorry)

    Fun story. When they sent me mine, the first big housing was defective, and they replaced it. But when I installed the new one the little slide piece for the rear view was a snug fit. It was a slightly different size, and when I went to adjust the rear view mirror, if I moved the stalk itself more vertically, it would catch and pop the cover off. In one instance it was clipped to the main house well enough that it actually popped the main housing off its clip slightly.

    So, they told me to send them a picture of the one I received AND the original part from Toyota. They were quite different and they made a new plastic trim piece based on the measurements of the Toyota one from the photos I sent. I figure this is the case because that piece you're complaining about looks a lot like the one they sent me as an alternative.

    Here's the thing though - I have an *SE* model. I don't have any electronics in the rear view mirror. It's just a regular old mirror. And I can only assume that the stalk that holds it in place is different from the upper trims that have the rear camera switch, garage door integration etc.

    So what *might* have happened is they didn't realize that my photos and original complaint which they addressed satisfactorily was specific to the SE. And that the part may need to differ for the XSE and Premium trims.

    And now you've got your issue with the second piece.

    As for the main housing, its finnicky and it took me a couple tries. I had to make sure all the wires were nowhere near the clips or the housing when putting the housing on. Otherwise the cables can catch and make it impossible to get a good lineup. The actual housing also needs some force to get on properly once you do get it all lined up with no cables in the way, then you can just poke the cables back inside the box through the gap.

    Edit: Actually, out of pure curiosity I compared my part to your photo for the smaller clip piece. Mine doesn't have what looks like a bevels or similar on it near the opening. It's just flat, not angled with distance.
     

    Attached Files:

    #9 Zeromus, Jun 5, 2024
    Last edited: Jun 5, 2024
    pascalvin likes this.
  10. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    423
    274
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    My FitCamX housing has vents too. They just look different than what you have.
     
  11. patmine23

    patmine23 New Member

    Joined:
    Dec 5, 2023
    17
    9
    0
    Location:
    Florida
    Vehicle:
    2023 Prius
    Model:
    LE
    UPDATE: Decided to check the recordings the other day, and when playing back I noticed I was only getting about 2 seconds of record time then it would stop and start a new file. And while I was looking through the rest of the files I noticed that the cam was not overwriting old files. The last recording was May 14th. Basically a month of driving and no video files. Quick google search pointed out that the supplied micro SD is basically junk. I purchased a SanDisk 128gb to replace it. Only did a few quick recordings and they were both over a minute long. I'm hoping this was the fix.
     
    HacksawMark likes this.