1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Glitchy wireless Android Auto on my Base 2024 Prime.

Discussion in 'Gen 5 Prius Audio, Electronics and Infotainment' started by DOHCtor, May 18, 2024.

  1. DOHCtor

    DOHCtor Member

    Joined:
    Aug 19, 2021
    80
    58
    0
    Location:
    Levis (Quebec city's south shore)
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    Title says it all. I have a 2024 Prius Prime Base and a Samsung Galaxy S20+ 5G and i'm experiencing a couple of issues that are "infotainment related". Like, for example, when using wireless Android Auto, music from Spotify cuts often. Like if i'm randomly pausing for a second or 2. Google map sometimes freeze.. Sometimes, rarely however, connection will drop and i'll have to reconnect Android Auto. Most often however it's like one side of the screen will freeze. I might ve able to touch the map and move it but the menu on the left of the screen is inoperative. Forcing a disconnect and reconnect will resolve the issue.. As for the sound cuts, at first, i tought it was network related but it still happens with a downloaded album. Does crap like that happens for some of you too? Is it my phone that's too old or the infotainment unit is crap? Something that would not surprise me at all from a Toyota, unfortunately..
     
  2. radsaq

    radsaq Junior Member

    Joined:
    Dec 10, 2007
    25
    15
    0
    Location:
    Virginia, USA
    Vehicle:
    2024 Prius
    Model:
    XLE
    Does it work properly if you connect the phone via USB? I'm in the habit of plugging my phone in (a Pixel 8 Pro) because my experience with wireless AA is that it works fine until it doesn't. I assume it's an issue of RF interference, but the whole user experience is definitely made worse by the fact that there's no easy way to reconnect the wireless connection once it drops. I suspect the former might be an inherent flaw in having a bunch of cars with wifi active driving around on the road, while the latter is something Toyota could definitely improve.

    Anyway, my experience with wired AA is near flawless (with one caveat; see the other bug thread in this forum).
     
  3. Sharol

    Sharol Member

    Joined:
    Sep 3, 2023
    123
    58
    0
    Location:
    Kansas, USA
    Vehicle:
    2023 Prius
    Model:
    Limited
    My 2023 Prius Limited (not prime) does similar things with my Galaxy 20 except that it seems to be in certain places that it loses the connection. One whole area of our small city will only work wired. I've read that it is actually an Android problem that they are working on, but I don't have the affected version of Android (14) because I won't let it install the update at this point. It works almost all the time except in that area.
     
  4. DOHCtor

    DOHCtor Member

    Joined:
    Aug 19, 2021
    80
    58
    0
    Location:
    Levis (Quebec city's south shore)
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    It works well when plugged in. But then i can't connect my GoPro that i use as a Dashcam... oh well.. such is life..
     
  5. radsaq

    radsaq Junior Member

    Joined:
    Dec 10, 2007
    25
    15
    0
    Location:
    Virginia, USA
    Vehicle:
    2024 Prius
    Model:
    XLE
    There are three other power ports in the center console... The GoPro doesn't need to use the data port, does it?
     
  6. Sharol

    Sharol Member

    Joined:
    Sep 3, 2023
    123
    58
    0
    Location:
    Kansas, USA
    Vehicle:
    2023 Prius
    Model:
    Limited
    Does the Prime not have 2 usb ports below the head unit? I have a data port and one that is simply for charging in my non-prime Limited.
     
  7. aforkosh

    aforkosh Active Member

    Joined:
    Jan 2, 2004
    412
    261
    0
    Location:
    Oakland, CA
    Vehicle:
    2023 Prius
    Model:
    Limited
    There are also 2 USB-C charging ports in the console box and 2 more in the back seat area at the rear bottom of the center console.
     
  8. luiset83

    luiset83 Member

    Joined:
    Dec 2, 2003
    141
    78
    0
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    What is your head unit (HU) version? if below 1586? There is an active TSB.. there may be another one that superspeeds it as well. Haven't paid TIS the $20 to look it up and hoping that dealer will take a look at 5k tire rotation
     
  9. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,278
    1,274
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    If you want, I'll give you the file so you can do it yourself. All you need is a flash drive and the file.

    Also...
    There's no newer TSB. The only versions the TSB applies to are still <1586.
     
    #9 Hammersmith, May 22, 2024
    Last edited: May 22, 2024
  10. rkalbo

    rkalbo 2024 XLE

    Joined:
    Oct 7, 2011
    81
    6
    0
    Location:
    Huntingburg,IN 47542
    Vehicle:
    2023 Prius Prime
    Model:
    XLE
    make sure google maps isn't turned on on your phone google doesn't like maps on and Android auto at the same time
     
  11. Sharol

    Sharol Member

    Joined:
    Sep 3, 2023
    123
    58
    0
    Location:
    Kansas, USA
    Vehicle:
    2023 Prius
    Model:
    Limited
    We have no problem with AA and Google Maps. It works flawlessly (wired on mine some of the time) and wirelessly on my husband's Samsung 10e.
     
  12. Sharol

    Sharol Member

    Joined:
    Sep 3, 2023
    123
    58
    0
    Location:
    Kansas, USA
    Vehicle:
    2023 Prius
    Model:
    Limited
    I reread the post, we initiate it from the Android Auto, so I suppose it isn't actually running on the phone when we do that.
     
  13. luiset83

    luiset83 Member

    Joined:
    Dec 2, 2003
    141
    78
    0
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Thanks for the heads up. Mine has 1586 already so if there's nothing newer so far it is what it is :)