NexPower V3 hybrid battery unveil - Sodium-ion battery

For the most part, I agree Jack has gone above and beyond for his customers.

The only exception I've seen is the one guy who bought a $5000 pack, and then when the pack failed Jack told him "I can't afford to refund your pack right now". However, IIRC Jack did offer to send customer a V2.5 pack ASAP, or a V3 pack upon release, so that's a great attempt to resolve an unpleasant customer experience. I appreciate Jack's honesty to that customer; if you don't have the money, it's not like you can conjure it out of thin air.

But therein lies the problem: at some point Jack's RMA rate could reach a point where maintaining the project is impossible from a purely financial aspect. I don't doubt Jack's passion for having happy customers even one bit. What I do doubt is their tech sinking their profit margin to zero (or negative), in which case it's game over.

Again I agree that Jack's customers are generally well take care of. My concern then is what happens when the RMA cost exceeds the otherwise bottom line.

I don't think I meet these requirements, simply because I don't attack his business practices... but rather his technology portfolio.

I don't think @Xeico's statement is vindictive. @Xeico is pragmatically wondering if this unproven technology will hold up long term. To me, their concerns are well warranted, given NexPower's poor track record and also the unproven Na-ion technology they've just announced today.

To be very clear, @Xeico's question "what happens if tech fails" isn't a statement of fact, and therefore your assertion that it is 'false' is unfounded. It's a good faith question, and a good one at that.

My counter is that I don't think you understand how pragmatic scientific minds think.

 

You misunderstood me. I'm not saying anything about how Jack works with clients.
I mean, if the batteries start to fail, the V3 will collapse like a house of cards and it will cost Jack too much.
I remember Jack saying that V2 with BMS greatly harmed the company financially.

"Anything that can go wrong will go wrong."

 

-Yawns

Sheeshh this battle again...zzz...zz..z

This is getting old already and it aint even started....

That hateraid tastes good or wha?

Dont choke on it.

Before someone assumes they are being addressed or are so narcissistic, relax you are not important or relevant to this.

V3 GT baby baby...salty isnt it?

 

I agree: yawn. Let's talk about the product...

...have any thoughts on the standard 'non-GT V3' product's use case?

 

To be very clear, the statement I was replying to as false was the very first sentence:

 

I suspect @Xeico was referring to the fact that the V3 hardware is a complete redesign, hence there's zero backwards compatibility with existing V1.x & V2.x packs. So then if we can agree the existing V1.x & V2.x products were defective by design, then the only solution Jack could offer to his existing customers is a new V3 pack; the entire old (failing) pack is useless.

Further, I suspect @Xeico was thinking the V3 design might have a similar upgrade path as the V2.5 variant offered to existing V2.x & V1.x customers.

So then there's at least one possible explanation behind @Xeico's statement. I'll let them clarify if I misinterpreted their statement.