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Safety Recall Rear Doors

Discussion in 'Gen 5 Prius Main Forum' started by exbauer, Apr 17, 2024.

  1. _flop

    _flop New Member

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    Yep, pretty much in the exact same situation. Deposit down, recall notice ~5 days later, car was at the port another 5 or so days after that, around the last week of April, if I'm remembering the sequence correctly.
     
  2. Hotdog453

    Hotdog453 New Member

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    Ugh. Well, let us know; I'm curious to know if yours was 'fixed', or if they just... forgot to tell you, and it's still broken. If it's 'fixed', that means the parts *do* exist, and someone (dock, Toyota, dealer, etc...) are doing repairs! Good luck! You're my only hope! :p
     
  3. Hammersmith

    Hammersmith Senior Member

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    I strongly suspect this means the parts have arrived at the US ports. That should mean we are very close to getting parts for our cars.

    I'm betting the priority list looked something like this:

    1. Restart production (mid-June)
    2. Japan customer cars (mid-June)
    3. Europe ports (early July?)
    4. Europe customer cars (mid-July)
    5. US/Canada ports (late July - current stage)
    6. US/Canada customer cars

    I'm going to hope that means the fix will be available to order sometime this week or next.
     
  4. Hotdog453

    Hotdog453 New Member

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    it ends with “and I’ll get my car soon” so I’ll agree with you ;). But no, that logic does make sense. Only thing might be missing is “cars sitting at dealers sold”, which I personally hope is like 5.5 on that list :)
     
  5. Hammersmith

    Hammersmith Senior Member

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    I'd say it'd be 6.0, and the already delivered cars will be 6.1. The dealers are going to want to move those cars trapped on their lots, so they'll probably order the parts the moment they're available and get those cars into the service bays first. Then they'll start scheduling the already delivered cars. But I think technically the dealership cars and the customer cars will have parts available at the same time.

    (At least a couple times a day, I'm checking the same source the dealerships use. I'm pretty sure I'll see the recall instructions the same time the dealers do. There's nothing up yet, but we're hearing reports the ports are starting to move cars. So I think Toyota is lumping the dealers in with the general recall.)
     
  6. AndersOne

    AndersOne Active Member

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    My car was held at the port (Zeebrugge?) and so far I did not get any update. As for the dealer held cars, many people have now appointments to pick them up or got them already.
     
  7. Hotdog453

    Hotdog453 New Member

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    That all makes sense, yeah. I mean, they want my money. Show me the money! Moving cars is clearly goal one, and the dealer themselves obviously have a desire to get that sucker moved too.

    Is the source you're checking public? Or is it some back door source :p? Just curious, haha, not accusatory :p

    And yeah, Toyota moving cars from ports makes sense too, if a part is inbound. IE, they know the parts will arrive/info will be released on July 30th, so moving cars <now> makes sense, to get them all aligned. Logistics, man, is a bitch....
     
  8. Hammersmith

    Hammersmith Senior Member

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    techinfo.toyota.com

    It's Toyota USA's official repair site. It's what the dealership service departments use. It's a pay site. I pay for the basic access that gives me access to all the repair manuals, service bulletins, etc., etc. There's another level you can pay for to get access to the diagnostic software.

    For dealerships to be able to install the fix, they're going to have to access instructions for it. So that's what I'm waiting for to pop up.
     
  9. Hotdog453

    Hotdog453 New Member

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    nice! That makes sense.