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prime charging cable - plug end slightly damaged - can it be repaired?

Discussion in 'Prime Technical Discussion' started by Prican, Aug 11, 2024 at 3:29 PM.

  1. Prican

    Prican Junior Member

    Joined:
    Aug 31, 2018
    24
    2
    0
    Location:
    toronto
    Vehicle:
    2012 Prius
    Model:
    III
    I just got my 2019 prime. I asked the dealer to make sure the charging cable was included in the car. It sure was, andn the plug end is damaged. the charger itself works. of course I only noticed this when I took it home.

    I have replaced many 15A/12 gauge plugs in my life and have no problem replacing another one EXCEPT, the dealer is two hours away, and I don't know if I should ask for a replacement. I know the right thing to do is to get a replacement, but you know the way some dealers are. its not the only issue.

    i dont mind spending some money,It is easier than dealing with the dealership, but there are limits

    1. does anybody either know if the very end of the plug between the charging brick can be replaced?
    2. The cable is unusually thick and the gauge of the jacket is not written on the cable, only the wires inside are listed. Is anyone aware of the thickness of the whole cable itself, then I could search for a plug end.
    3. am i screwed?
    thanks
     

    Attached Files:

    #1 Prican, Aug 11, 2024 at 3:29 PM
    Last edited: Aug 11, 2024 at 3:35 PM
  2. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,517
    815
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Someone has already spliced into it and had done a sloppy repair job at that!

    I don't know how they do warranties in Canada, but I would insist on a new or properly repaired one. That cable isn't going to "hold-up", if you try to charge outside - isn't waterproof by a long shot and you'll likely get shocked.

    Good Luck....