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Can AC sanitizing cause a problem with airbag? 2018 Prius 2 eco

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by srowe, Aug 5, 2024.

  1. srowe

    srowe New Member

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    I recently took my Prius in for a regular maintenance. They rotated and balanced the tires and sanitized the AC system. That's it. They informed me I could pick it up and when I got into the car there were a series of malfunction notices popping up on the screen that were definitely not there before. The associate acknowledged that he did not see them when I dropped the car. They kept my car and gave me a loaner. The next day they called me and said they would need to keep it until Monday when a senior technician could look at it. Today, they informed me that they need to start with "replacing the SRS Airbag ECU Assembly" and that it would cost $1100. Start with? I have asked to talk to a manager. They have not called back.
     
    #1 srowe, Aug 5, 2024
  2. srowe

    srowe New Member

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    My car is at a Toyota dealership
     
    #2 srowe, Aug 5, 2024
  3. bisco

    bisco cookie crumbler

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    sounds totally bogus, how many miles on her?
     
    #3 bisco, Aug 5, 2024
  4. ChapmanF

    ChapmanF Senior Member

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    Sometimes you hear of people spraying liquid into vent ducts, in the dash, where lots of electronics including airbag components are.

    You don't often hear of dealers doing stuff like that, but 'never' is a tricky word....
     
    #4 ChapmanF, Aug 5, 2024
    Doug McC likes this.
  5. srowe

    srowe New Member

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    #5 srowe, Aug 7, 2024
  6. srowe

    srowe New Member

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    Yea, I actually brought that up but they said they found no fault in the technicians work.
     
    #6 srowe, Aug 7, 2024
  7. bisco

    bisco cookie crumbler

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    is it driveable? might be worth getting a second opinion
     
    #7 bisco, Aug 7, 2024
  8. srowe

    srowe New Member

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    I think so?
     
    #8 srowe, Aug 8, 2024
  9. AzWxGuy

    AzWxGuy Weather Guy

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    I would be encouraged to go down another well-beaten path and have the 12V battery load tested. Sometimes even a Toyota dealership maintainer will leave a door or hatchback open while they are working and draw the battery down. All that battery does is provide 12V to boot your drivable computer (your Prius) to the Ready mode. Maybe the SRS Airbag ECU didn't initialize properly, is my guess. I would take Bisco's advice and find another dealership for a second opinion. The dealer you are at might be trying to generate some additional revenue by throwing parts at your car.
     
    #9 AzWxGuy, Aug 14, 2024 at 7:31 PM
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