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Mechanic has car; replace EGR Cooler along with EGR Valve?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by HondaTheNextOne, Sep 19, 2024.

  1. HondaTheNextOne

    HondaTheNextOne Junior Member

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    My son bought his very first car, a 2010 Prius (161,000 miles) on Saturday 9-14-24 [I have owned my 2013 Prius since Feb 2015 with minimal issues] ; The next day the check engine light comes on in the 2010 Prius and gives the P0401 error. After shopping around, I found a place who has the car now as I type. I knew the EGR Valve needed to be replaced and the shop is doing that; the shop called me and said they are seeing the Cooler is filled with debris and they recommend replacing that too. They are going to try and clean it out as much as possible. The car ran fine, though I did start to notice a slight exhaust smell on Tuesday (4 days after buying it).

    Sadly it doubles the price to just over 2 k. In researching this, I found not to use cheap parts but did not catch anything about the EGR Cooler needing to be replaced as well.

    My question is, should I have them go ahead and replace that Cooler too?

    Has anyone replaced the EGR Valve only to turn around and have poor performance and have to replace the cooler?

    Any other advice?

    I have been searching this forum, reddit, youtube, etc. but have yet to find my exact situation. I will keep digging in but with the car in the shop I'm hoping for some direct advice for now. Thanks in advance
     
  2. rjparker

    rjparker Tu Humilde Sirviente

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    First a dealer would probably replace the egr valve and cooler for closer to $1000. If not find an independent hybrid shop that will.

    In most cases the egr cooler is the cause of the code and cleaning it can solve the problem. However cleaning it can take hours or days so a dealer replaces parts instead of adding many labor hours at $175 per hour.

    Be aware the 2010-14 engines often burn excessive amounts of oil and clog the cooler and the intake manifold (which should also be replaced or cleaned).

    Given they are in the middle of the job, ask for a better price.

    Top Tip
    Include your location for better shop recommendations.

    Find a good independent shop now, you will need them again.
     
    #2 rjparker, Sep 19, 2024
    Last edited: Sep 19, 2024
  3. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Thank you for the quick reply, info, and tips; Im in Spring Hill, TN, so I called several places to get quotes ahead of time, including the Toyota Dealer North of me plus one south of me. The one south of me called back within an hour or so, just to do the EGR valve was $1800. The Dealer north of me took 2 days to reply, sending a text this morning, saying it would be about $1000 just in labor alone.

    The shop I went with here in town gave the best price to replace the EGR valve, plus diagnostic and labor all for right at 1K.
     
  4. rjparker

    rjparker Tu Humilde Sirviente

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    I am surprised the egr fanatics here have not weighed in yet. They will but “it’s late in day” for your son’s car.

    They are buying the cooler at a discount from the dealer for less than $400. No aftermarket parts exist but they can be cleaned.

    Hopefully they are buying an oem egr valve as well for maybe $250. There are aftermarket egr valves for $100 but they fail almost immediately. Often the old part is better.

    There is also a software update with the new oem egr valve. Odds are the local shop is not doing it unless they bought oem and are an excellent shop.

    You are in a bad situation with them in the middle of the job. Better to ask here first but hindsight is 20/20.
     
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  5. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Late in the day? As in you think they will say it cannot be saved?

    They assured me they are getting an OEM EGR valve since I explicitly let them know that my father in law and I could potentially have replaced the EGR Valve but a. even my FIL said its a beast to do and b. so many of those parts fail within days of replacement.

    The shop has been around for 6 years and has excellent reviews so I'm hopeful they will do it right. I do wish the dealer had gotten back to me quicker; out of about 7 places I got quotes from, the dealer south of me was the highest so I expected it to be even more at the one North of me since they are in a bougie area and have always overcharged.

    Would have been good to know about the software update (and to post on here first but like you said, hindsight ...) . The local shop DID let me know there is a Service Letter out on the car - do you think they may be capable of updating the software or is that solely done by the Dealer?
     
  6. Mendel Leisk

    Mendel Leisk Senior Member

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    What does that even mean?
    Three guesses why it was for sale.

    P0401 indicates insufficient EGR system flow, but that's likely the tip of the iceberg. Cleaning the EGR components is still very viable, expect for the EGR valve, which may have internal damage (a groove can develop in a small internal ramp). There's no reason to replace anything else. Well, except that dealerships typically will not do cleaning, just replacement.

    That said, with the miles and the EGR code, you likely also have an about-to-fail head gasket.

    Who's the seller of this can of worms?
     
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  7. HondaTheNextOne

    HondaTheNextOne Junior Member

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    good hopefully just the cooler cleaning along with the EGR valve replacement will take care of the issue.

    if this whole solution is completed and given no other issues, dont you think it will prevent the head gasket failure?

    this was technically bought from a small used car place in Nashville— it belonged to the girlfriend of one of the salesmen so it was actually a private purchase. I did text the guy I bought from about it and he says the car had an emissions issue about 5 months ago.
     
  8. rjparker

    rjparker Tu Humilde Sirviente

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    No it just means they have it torn down. To tell them “stop” it’s late for that. They would spend time putting it together with a new valve (which is easy) just to have the code reappear a few days later. Then they or someone would do it again and removing the cooler is the hard part. Cleaning it can take hours or days.

    In reality there was nothing pressing about this code. The egr system is closed by default for low speed driving and even for maximum power. Some here block it off permanently which is very easy. Without increased hg failures.

    By the way, quotes over the phone with you specifying the work needed almost always results in higher prices. Many don’t want to do it for exactly the situation you now have, eg more work needed beyond the customer specified work. In fact, most would quickly discount the urgency if you expressed concern over the cost. Which is much easier in person. That said there are usually better Prius repair options for the budget conscious than a dealer’s service department.

    If they have the latest, non hacked Techstream and are following the appropriate Toyota TSB, yes they can update the software. Otherwise it’s another hour labor at the dealer.
     
    #8 rjparker, Sep 19, 2024
    Last edited: Sep 19, 2024
  9. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Makes sense, thanks. Thats a big reason for posting: He already told me they will likely need it til at least Monday which is fine by me. My son and wife and I are headed out of town this weekend anyway, so its not like we need the car at the moment. But I wanted to post here to see if replacing that cooler is recomended... thats the big question. I am still on the fence about it.

    That is crazy to me that people just block it off and essentially, but to each their own. I didnt want to take any chances with this being my son's vehicle.

    If they have the latest, non hacked Techstream and are following the appropriate Toyota TSB, yes they can update the software. Otherwise it’s another hour labor at the dealer.[/QUOTE]

    I fully agree about the quotes on the phone. One shop we dealt with on my wife's pathfinder gave a fair estimate, but they explicitly stated 'ok, we will ONLY replace the EGR valve since that is what you are requesting, but we cant be responsible if the issue returns or if its truly due to an issue with something else'.
     
  10. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Current thinking is to just let them complete the EGR Valve replace and worst case take it to the dealer if absolutely necessary next time.

    Is that crazy?
     
  11. rjparker

    rjparker Tu Humilde Sirviente

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    The cooler is clogged and was the problem.

    Getting the new egr and software for 2010-2012 models is a good idea which I did preemptively just to get the latest ecu software.

    IMG_6234.jpeg

    There is some Toyota fueled speculation that the US ecu software specified for the revised egr valve (and revised intake) “may” improve hg failure rates based on statements in an European head gasket tsb from October 2014.

    So the US egr / intake code is for 2010-2012 Prius ecus while the European Head Gasket TSB was implemented later in 2014. Which happens to be when Toyota revised pistons and rings.
    IMG_6235.jpeg

    Regardless of the timing, Priuschat speculation is the US ecu update may help since something was changed for European cars. Perhaps water pump rpm or timing logic.
     
    #11 rjparker, Sep 19, 2024
    Last edited: Sep 19, 2024
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  12. Mendel Leisk

    Mendel Leisk Senior Member

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    You're misunderstanding me. It's analogous to the horses bolting from the barn scenario. If you belatedly close the barn door, would you expect the horses to "reappear"?

    The EGR cleaning was long overdue. Cleaning it always worthwhile, considering the miles and the EGR condition, head gasket is likely on the way out, and assessing that is what I'd do first. And even if it is not leaking yet, it's likely going to soon.

    Private seller, independent used car lot, dealership?
     
  13. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Yes Sir, For simplicity sake, it was a private seller. That’s what the title shows.

    as for the head gasket: forgive me my mechanical knowledge is limited (I’m a US Army Infantryman turned IT Manager). Fortunately I’ve never had to deal with head gasket issues. In my mind (and as we did on our Humvees when I served) , Preventative Maintenance was just that. It helped to prevent issues. So in my mind replacing the EGR valve and cooler is helping to prevent a blown head gasket. I know the “horses may have left the barn” as you state but maybe there’s a few left and worth saving, if I’m understanding your analogy correctly?

    and what would you do if on my situation? The EGR cooler and valve are being replaced. Vehicle will be ready next week. After that it’s a waiting game. Other than that, is there any thing else that can be done?
     
  14. Mendel Leisk

    Mendel Leisk Senior Member

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    The “bolting horses” are failing head gasket. I would concentrate on diagnosing that first, verifying if it is in fact what’s happening.

    EGR cleaning at your current miles is no longer preventative maintenance. Every 50k miles is what I advocate. I appreciate that sounds onerous, but that’s the only workaround I see working, considering the 3rd Gen EGR design, and Toyota’s silence.

    The EGR components definitively should be cleaned, after the head gasket is sorted. Replacement of the EGR components (intake manifold and EGR pipe/valve/cooler, and all associated gaskets) will certainly be effective, if you don’t mind spending over a grand.

    DIY cleaning everything and just replacing the pliable intake manifold gaskets (even they are likely viable, but it’s timely), will be about $50 USD (considering cleaning supply purchase as well), excluding extra tools you may need to acquire (see tool list, top link in my signature).
     
    #14 Mendel Leisk, Sep 20, 2024 at 10:01 AM
    Last edited: Sep 20, 2024 at 10:07 AM
  15. Eddie25

    Eddie25 Active Member

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    Mendel thinks every car has a blown head gasket, and while he might not actually be wrong I don't see the point of spending more money diagnosing a head gasket unless you are getting head gasket symptoms (like regular cold start shakes). You already just got ripped off on an EGR valve and cooler replacement. There's really not much you can do except mentally prepare for it to happen, it could be tomorrow or it could be years from now depending on how much you drive. Get the car back, drive it, then go from there.
     
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  16. Mendel Leisk

    Mendel Leisk Senior Member

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    Has or will soon enough. :p
     
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  17. HondaTheNextOne

    HondaTheNextOne Junior Member

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    Thank you. I mean, I know I overpaid for the EGR Valve and cooler replacements but I feel it was a necessary evil, so to speak. I certainly didnt want to ignore it but are you suggesting that I could have let it be and not done anything about it?
     
  18. rjparker

    rjparker Tu Humilde Sirviente

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    You will be ok for now. Just find a good hybrid knowledgeable shop before you need it for a head gasket, engine, brake booster or another egr cooler clean.
     
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  19. ASRDogman

    ASRDogman Senior Member

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    Did you keep the old parts? You can clean the cooler and clean it. And also clean the
    egr valve. And then use them next time.

     
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  20. ChapmanF

    ChapmanF Senior Member

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    I might have fueled that speculation—and, honestly, as nothing more than a hunch: if they believed that change to be important and put it in a European firmware update and said so, could they maybe have included the same change in some US firmware update near the same time even if they didn't say so?

    I have no idea if my hunch holds any water. It was enough for me to go ask for the update, but I can't confirm it changed anything about the water-pump control strategy.

    I don't think I've ever seen anything from Toyota that comes out and says there's a US firmware update with that change in it. So I think it's mostly me-fueled speculation. I have no connection to Toyota.
     
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