Hi all, First time posting here. I have a 2016 Toyota Prius and recently the trunk has had difficulty closing. The sensor seems to be correct, but I have been having to slam it multiple times before the lock will click. Once when I was driving it accidentally unlocked and the trunk popped open. The spring in the latch seems to work fine, I can manually adjust it from locked to unlocked position when the trunk is up. The bottom ring seems to be in the correct position. My car has had a history of being pretty harshly read ended in the past, but it’s been over a year since that incident. Any ideas or tips on what I should do?
The body shop that did the collision repair needs to shim the latch assembly; it's slightly off. The trunk shouldn't suddenly pop open while traveling down the highway.
The fact that there was a collision is key. Sometimes it takes quite a while for a deformation from a collision to work through the structure. It may take many daily heat-cool cycles, plus seasonal thermal cycles, and daily driver stresses as well to even out the tensions added by being "harshly rear-ended". If there was a warranty for the repair it has likely expired or non-transferrable. An inspection and an estimate might be good news, but any repair will likely be out-of-pocket.
There's often rubber bumpers on the sides of the hatch opening, and they're often adjustable, rotating them causes them to protrude more or less.
Give the shop that messed up the repair the opportunity to redeem themselves by re-adjusting the latch - and leave them the appropriate review. If you weren't the owner when the car was wrecked then you will have to take it to a collision center (NOT the dealer!) and have the striker adjusted. If your photos are any guide the whole rear deck may be misaligned. I would have it checked either way. I'm somewhat surprised that you're not leaking rain water into your cargo bay - but then you never really get real rain out there..... Good Luck!