Dealer says battery is fine, so why isn’t it charging like before?

Discussion in 'Prime Fuel Economy & EV Range' started by Marc J, Jul 24, 2025.

  1. Marc J

    Marc J New Member

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    Vehicle:
    2020 Prius Prime
    Model:
    XLE
    2020 Prime used to get high 30’s miles per charge in summer, low to mid 20’s in a Cleveland winter, which is what it was getting thru this March/April and it has never gone up. Now, in July, still getting in the mid 20’s. Is there something wrong that can be identified?
    Took it to the dealer who said everything looked good and it’s charging to full capacity. Suggested I go to a Prius online forum, so here I am. If this thing drops to the teens in the winter, it won’t be of much value to me. Only halfway through the 10 yr. warranty. Any chance Toyota would replace it?
     
  2. pasta4breakfast

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    Did you recently get new tires?
     
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  3. BiomedO1

    BiomedO1 Senior Member

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    There is ZERO chance they'll replace the battery if it isn't throwing error codes.
     
  4. bisco

    bisco cookie crumbler

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    how much would you take for the useless piece of junk?
     
  5. Mendel Leisk

    Mendel Leisk MMX GEN III

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    Try Dr Prius app, see what it says? I've used it with the Carista OBD dongle, works.
     
  6. ColoradoCrow

    ColoradoCrow Senior Member

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    This thread brings me to the lastest question. I might be in the market for a 2020 or newer prime. o_O:cautious:A 5 year old pack will have degradation. That is expected. So maybe 20 miles tops on a 2020, 2021. I know plug in prime started at 4wH capacity and I think now its around 11.2 ??? the 2025 gets 25 miles of range. What year did the Prime go to the largest size battery pack? Found it..... 13.6 on a 2023 model. before that was 8.8 all the way down to a 2016 model. So cheapest price on used will be a 2016...but also the most degradation..
    Prime users. What year would you buy if you had to buy over again. This is a third car...maybe a fourth. Local and trips up to 4 hours from home.
     
    #6 ColoradoCrow, Aug 17, 2025 at 7:30 AM
    Last edited: Aug 17, 2025 at 7:35 AM
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  7. BiomedO1

    BiomedO1 Senior Member

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    heavy use of your AC system/heat pump had nothing to do with your EV mileage calculations going down, due to your recent heatwave? o_O:censored:The OEM manual states 25 miles on EV and you want a new battery because your only getting 25 miles???????
    One of your MID display options has a table of battery energy usage - EV vs HVAC %. If you indeed have a gen4, that should explain your lower mpg in EV mode.:whistle: Don't know if that table option is available on the gen5.
     
    #7 BiomedO1, Aug 17, 2025 at 10:27 AM
    Last edited: Aug 17, 2025 at 5:29 PM