Reset my Infotainment sytem?

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by prepster, Oct 28, 2025 at 7:39 PM.

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  1. prepster

    prepster Junior Member

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    I bought a used 2014 Prius V with 52K miles. The previous owner took it to the dealership for everything. However, when got it home and tried to add my cell phone, I got this nasty screen. Help and thanks!


     
    #1 prepster, Oct 28, 2025 at 7:39 PM
  2. Air_Boss

    Air_Boss Senior Member

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    Looks like a failure of the Harmon extension box, mounted below and cabled to the head unit.
     
    #2 Air_Boss, Oct 29, 2025 at 7:46 AM
  3. bisco

    bisco cookie crumbler

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    you could try pulling the fuse, or disconnecting the 12 volt negative for a minute
     
    #3 bisco, Oct 29, 2025 at 2:12 PM
  4. Air_Boss

    Air_Boss Senior Member

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    #4 Air_Boss, Oct 30, 2025 at 8:19 AM
    bisco likes this.
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