2017 Prime not charging anymore.

They're NOT fixes if you don't know what's broken. Your simply groping around in the dark - IMHO.

Hopefully, you wrote down the case number - all that is being tracked; so persistence is something they (Toyota corporate) looks at. If you don't have your information together; there's a higher likelihood that they'll just 'blow you off'.
I helped a gal, last year with a defective CAT that failed in Las Vegas, Nv. The car was registered and insured in Ca.. Issue was covered under CARB warranty; but she was past the Federal warranty - which Nevada ascribes to. Toyota corporate said NO to her twice. I told her to open a case number up with Ca. consumer protection bureau then try again with Toyota corporate. They finally said yes and cut her a full refund check for fixing the car at a Vegas dealership.

YMMV

 

lurking. Same problem only I get no lights at all when I plug in the charger. When I try to manually charge pushing the EV/HV button it will go into charging mode, but then stops.
No trouble codes.
Lots of other issues. No heat coming from the vents even on High. The heat pump works fine initially , but no ICE heat. My wife is hating this car.

 

Dupe