Windshield Cracked 2016 Prius

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by Aboo, Apr 12, 2026.

  1. Aboo

    Aboo Junior Member

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    2010 Prius
    Model:
    II
    For no apparent reason my windshield has cracked. Is there any way I can make a claim with Toyota?
     
  2. bisco

    bisco cookie crumbler

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    yes, there is a customer service number in the o/m. give them a call, and ask for goodwill warranty.
    all the best!
     
  3. frodoz737

    frodoz737 Top Wrench

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    On a 10 YO car...you are not going to a Goodwill on a the windshield from Toyota.
     
  4. sclevine

    sclevine Active Member

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    First of all, Toyota won't replace it - they will send you to a windshield repair place. At least that was my experience.

    I don't like badmouthing companies on here, my experience is just 1 datapoint, but if you go to Safelite, which many people will tell you to do, I highly recommend pricing out other options as well.
     
  5. Mendel Leisk

    Mendel Leisk MMX GEN III

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    Location:
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    Vehicle:
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    Model:
    Touring
    There have been a good number of reports here, gen 4 windshields just starting to crack. Typically low, where the wipers park?
     
    bisco likes this.
  6. Fubar XIII

    Fubar XIII Member

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    Two
    Another option: Check your auto insurance.
    When I lived in Florida, they were required to replace/repair windshields at no cost to the insured if you had comprehensive coverage regardless as to why it happened. Mine was replaced twice & repaired once for $0 total.