Prius C Key and Ecu whipped by locksmith

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by 2012PriusCCO, Apr 27, 2026.

  1. 2012PriusCCO

    2012PriusCCO New Member

    Joined:
    Apr 27, 2026
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    Location:
    Colorado
    Vehicle:
    2012 Prius c
    Model:
    Four
    Hi everyone, I’m looking for advice on a pretty serious issue with my 2012 Toyota Prius c.

    I lost all my keys and had to call a local locksmith. He wasn’t able to program a new key, could get lights to turn on dash and everything, so he called another locksmith to help. After trying, the second guy told me that the first locksmith had somehow deleted all the key information and caused an ECU-related issue. He couldn’t get the lights on dash to light back up

    I ended up having the car towed to a Toyota dealership, and they’ve now had it for two weeks. The head mechanic (who mentioned he’s Toyota-trained ) says it’s about a 9-hour job just to replace/reprogram the immobilizer/key computer and the smart key computer assembly. On top of that, they still need another 2 hours of diagnostics as well as 12 volt battery has gone bad .

    They’re estimating around $3,700 for the repair — and even then, they say there’s no guarantee it will fully resolve the issue.

    Has anyone here experienced something like this? Is it really possible for a locksmith to wipe out the key/ECU data like that? And does this quote sound reasonable, or should I be considering other options (like a second opinion, different shop, or even replacing modules myself)? I’ve called other Toyota dealerships who have the parts for half the price / other dealerships 3 hours away said 3 hours for ecu .

    Any advice would be really appreciated. Thanks!
     
  2. 2012PriusCCO

    2012PriusCCO New Member

    Joined:
    Apr 27, 2026
    2
    0
    0
    Location:
    Colorado
    Vehicle:
    2012 Prius c
    Model:
    Four
    Anyone have any advice
     
  3. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
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    Location:
    Left Coast
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Sorry to hear that. I don't know if your immobilizer is damaged or just needs to be reflashed/reprogrammed. Unfortunately, the right place for that job. Third party locksmiths are most likely using 3-party tools to mess with the immobilizer and can damage it. The OEMs' doesn't make it easy to crack their immobilizer - otherwise cars could be electronically stolen at an alarming rate (no pun intended). The dealership has OEM electronically registered tools and has the best chance of fixing this.

    Did either independent locksmith hook-up a 12V battery charger or jump pack to the car, while they were messing with the ECU? A low 12V battery would definitely mess up a re-flash. IMHO - I believe that's step 2 or 3 in the OEM diagnostic procedures.

    Hope this helps...