Hi Prius Experts, Yesterday, when I started my 2014 Prius V (120k miles), it rattled, and shortly after that, the engine light came on. Today, I took the car to a showroom, and they charged me $189 for a diagnosis (I also called a local garage in Austin, and they quoted $190 as well). The Toyota service center informed me that there are misfires in cylinders 2 and 4, which occur only during initial startup. The codes they provided are P0302 and P0304. To diagnose the issue further, they are quoting an additional $500. I would appreciate your advice on how to proceed. I have kept up with all recommended services from Toyota, with the last service performed at 116k miles just a couple of months ago. At that time, Toyota did not mention any urgent issues. Should I pay the $500 for further diagnosis, or would it be better to consult a local service shop in Austin? If anyone can recommend a reliable Toyota service center in Austin, I would be grateful. Thank you!
Bearden Automotive 12402 Technology Blvd, Austin, TX 78727 Independent Toyota specialist, better for diagnosis than a dealer but usually dealer pricing on repairs which is likely a head gasket or engine swap. Hometown Hybrids Austin shop Hybrid Battery Replacement & Mobile Repair | Hometown Hybrids Probably better repair pricing If you end up needing an engine and are willing to go to San Antonio, pm me ("conversation" w phone on landscape)
Thanks @rjparker for the references. Before contacting the dealer, I called Bearden Automotive, and their price was the same. As a result, I decided to go with the dealer. I'll also be getting a quote from Hometown Hybrids. However, I am likely going to skip the additional $500 fee to the dealer and take my vehicle to Bearden Automotive for further diagnosis.
I took my car to Bearden Automotive and had a pleasant conversation with Albert. The pricing seems to be comparable to what I would find at a dealership service center. I'm considering whether I should invest $6,000 to $7,000 for the head gasket repair. The car is in good shape, and I personally want to keep driving it for as long as possible. Should I choose a local repair shop or stick with the dealership? Please advice. Thanks in advance.
Hopefully the diagnostic cost was low cost or free. As expected, dealer priced repairs. Actually those prices sound like a rebuild, not a head gasket. Which is what a dealer would do for $7k. Should include most if not all of this: 1.8L HYBRID ENGINE 2ZR-FXE REBUILT MOTOR (GOLD PACKAGE) Otherwise a plain vanilla head gasket should be $2,500 or less to be a reasonable value. Dealers never recommend just a hg job on these engines. If you have not tried Hometown Hybrids, you should visit their shop.
Thanks, @rjparker. I will try to obtain an email quote and see the actual work that needs to be done. I'll also check with Hometown Hybrids. Currently, the dealer cost is around $130, plus BearDen is approximately $200, and I believe Hometown is about $250. Normally, in the past, I would have traded in my car for a new one, but with car prices being so high right now, I don't want to rush into anything. I'm feeling confused about whether to go ahead with this expensive repair or not.
Try to find out what Bearden did to diagnose. For $200 I hope they did something more than listening to you describe symptoms.