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display screen malfunction

Discussion in 'Gen 2 Prius Main Forum' started by csgibson, Jun 28, 2007.

  1. csgibson

    csgibson New Member

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    We love our '04 Prius, and haven't had any problems until a few days ago when the display screen stopped working at nearly 40K. It has been at the dealer's for 2 days, and they don't know what the problem is, even after consulting with California. Anyone have a suggestion?
     
    #1 csgibson, Jun 28, 2007
  2. jamarimutt

    jamarimutt New Member

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    It's called the 2004 "dreaded MFD failure". It happens to 2004s and some 2005s. My MFD has been working intermittently since 46,000 miles (now at 63,000). The screen is only covered by the 36,000 mile warranty. A new screen costs $4,000 but Toyota is supposed to offer refurbished units for $450. :(
     
    #2 jamarimutt, Jun 28, 2007
  3. csgibson

    csgibson New Member

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    <div class='quotetop'>QUOTE(jamarimutt @ Jun 28 2007, 06:30 PM) [snapback]469691[/snapback]</div>
     
    #3 csgibson, Jun 28, 2007
  4. mcbrunnhilde

    mcbrunnhilde Opera singin' Prius nut!

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    <div class='quotetop'>QUOTE(jamarimutt @ Jun 28 2007, 03:30 PM) [snapback]469691[/snapback]</div>
    Depends on why it's not working. There are specific symptoms for the 2004-05 failure, and they are (or should be) well known enough to Prius techs that I'm sure they ruled that out from the beginning (especially if they called California--and if THEY don't know, it must be something pretty unusual).
     
    #4 mcbrunnhilde, Jun 28, 2007
  5. jamarimutt

    jamarimutt New Member

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    Salsared: Please explain what you mean by "stopped working". Symptoms of the MFD failure include: screen goes blank (no data shown), radio turns off when the screen stops/starts working, silly messages (such as check air conditioner connection, radio off even though music is playing, etc.).
     
    #5 jamarimutt, Jun 28, 2007
  6. Bill Merchant

    Bill Merchant absit invidia

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    #6 Bill Merchant, Jun 29, 2007
  7. csgibson

    csgibson New Member

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    The symptoms our car exhibited were just the same that bmiller described in his message about the MFD freezing. I am very happy to report that Toyota agreed to replace the screen, with the only cost to us being 2 hrs of labor ($156). It was done today and works just fine again! Based on the messages I read, I feel extremely fortunate! :D
     
    #7 csgibson, Jul 10, 2007
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