DO NOT buy from Tustin Toyota or North Hollywood Toyota

DO NOT buy from Tustin Toyota or North Hollywood Toyota - $5000 over MSRP

Hello, I am a newb on this board. I have been researching the Prius and was planning to buy one very soon. But the buying process has been very dissapointing especially with Tustin Toyota and North Hollywood Toyota here in Southern California. So I wanted to warn people to take their business elsewhere as these 2 dealers are no good.

Tustin Toyota wanted $5000 over MSRP and North Hollywood Toyota wanted $4000 over MSRP for a package #6 Prius. So don't waste your time with these dealers. The guys that I dealt with at Tustin Toyota are Patrick, Mario and Mr. Chen. Men with no character. The girl that I dealt with at North Hollywood is Kristina. There are many other good and honest dealers out there so stay as far away from these dealers as possible.

 

Yeah I was shocked at their arrogance and their lack of character. They may make some more money in the short term but with these kinds of practices it will hurt them in the long run. Reputation goes a long way with consumers.

I think we should list all the dealers that are marking up their vehicles and have questionable ethics so that we as consumers know where not to go. The Prius is a great car but these dealers are really putting a stain on them. They should be punished by the consumers.

 

I am working with Leo from Longo Toyota and he guaranteed that he would charge no more than the MSRP. I had to put down a deposit and get on a waiting list since they don't have any in stock. But the deposit is totally refundable. He has been good to work with so far and hopefully this deal with go through without any surprises.

Tustin and North Hollywood will take deposits also on incoming Prius but they would still charge the dealer markup. I really hope these guys go out of business soon.

 

I got a call today from Power Toyota of Irvine. They wanted $4000.00 over MSRP. Stay away from these crooks as well.

 

Bought a new Prius base with package #5 at Longo Toyota for $26,614 which was the MSRP. They were great to do business with and I would definitely do business with them again. Very straight forward deal. Ask for Leo Gonzalez. I highly recommend Longo.

 

I emailed and spoke to the internet department for almost every dealership in my area including Tustin Toyota, North Hollywood Toyota and Power Toyota of Irvine. They all quoted me $3000-$5000 over MSRP in their email quotes. So I decided that it might be better to go into a dealership and see if I can work a deal but they were asking for the same thing. The only dealer that would sell for MSRP was Longo Toyota. They gave me the quote via email and I verified over the phone.

When I emailed all the dealers in my area no one except for Tustin Toyota had Prius's in stock. They all told me that it would be about a month until they get new inventory. The prices that they quoted me were for Prius that they didn't even have in stock but for future shipments. They all told me that I would have to put a deposit down or risk not being able to get one when the new cars arrived. Trust me I spent weeks trying to find a good deal on a Prius and was willing to wait a month or 2 but NO ONE except for Longo was willing to sell the Prius without an additional markup in my area.

 

Why would I be happier if Toyota raised their prices? The point of this thread is to let people know that their is an honest Toyota dealer in Southern California. And to also let people know who they should not buy a Toyota from, at least the Prius. Consumers should be warned about crooked dealers so 1) they don't have to waste their time 2) so that these dealers can't charge these outrageous prices.

I would never pay over MSRP for any car. And if someone is willing to pay over MSRP they are either very rich and don't care or they are just misinformed.