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iPhone 3G Compatibility Problem Log

Discussion in 'Gen 2 Prius Audio and Electronics' started by boulder_bum, Jul 21, 2008.

  1. boulder_bum

    boulder_bum Senior Member

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    The noisy line out is the problem I talked about wanting to have fixed. I know an incompatible charger is a seperate issue, but I already have a replacement in the mail.

    Actually, the problem is pretty widespread:

    http://discussions.apple.com/thread.jspa?threadID=1598650&tstart=0

    ...as noted in one of the posts, a firmware update is on the way that will hopefully fixe the problem.

    I don't think it's the iPhone hardware because I already got a replacement that has the same issue, and I don't think it's the Prius because of the number of documented complaints and the fact that I've had four other Bluetooth phones that worked flawlessly with the Prius.

    Out of curiosity, however, because you're one of the ones who doesn't seem to have the problem: what package do you have for your Prius and what year?
     
  2. boulder_bum

    boulder_bum Senior Member

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    So I just spoke with the service tech and he said the appropriate TSB was: TSB-0067-08, which he says requires a newer part than the previous TSB. Does that sound right all you Toyota techs?

    If so, I would want to make note of it in the thread with the old TSB info.
     
  3. Lveh8lve

    Lveh8lve New Member

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    I've had my 8GB 3G for about a week. I've noticed the echo on every single call. It's quite annoying especially when Im trying to talk buisness. I've noticed that when I get down to 3 bars of service the bluetooth will drop the connection and I will get that it was terminated by network. I got this on my iPhone EDGE, but it was not as bad. I've had complaints of myself breaking up when I was not in a full bar service area as well. I never used to get that with my old phone.
     
  4. sincitymedic

    sincitymedic Junior Member

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    Well.....I was sure I'd find someone who had the same issue as I do, but I don't see it listed here. My 16gb 3g pairs fine. It places calls w/o any abnormal noises. 100% of the time, however, people say that they can only hear every 3rd word when we are talking. There is some trigger w/ the 3g, though. It is fine initially during the call & then "goes out," if you will, when the iPhone's screen goes to sleep. Once that occurs, 100% of the time, callers say "Hello? I can only hear like every 3rd word....." I transfer the call to handset & all is ok. If I repeat the procedure I get the same results.
     
  5. Lveh8lve

    Lveh8lve New Member

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    I updated my firmware, and I still get "Call me later, I can't understand you. Your phone sucks". It seems when the MFD displays 2 bars or less of signal the phone consistenly breaks up. You don't hear anything on your end, but the other person will want to kill you out of frustration. My testing has primarily been done on the 8Gb iPhone 3G within the EDGE network. Unfortunately I do not have 3G basically anywhere I go.

    I did notice issues with my power adapter that worked with my old iPhone (and is being sold with the 3G's as well It's the Griffin USB combo one). Sometimes it just doesnt charge. Today I plugged it in and the battery indicator on the phone displayed like it was full charge and plugged in. However the MFD said it was low battery. When I unplugged and looked at the screen it was indeed low battery. After a series of rebooting the phone and unplugging I noticed by turning the adapter in the Prius' socket it beeped and began actually charging. Wondering if thats the socket or my phone charger...
     
  6. vitium

    vitium New Member

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    So, I didnt see anyone posting on this in a while, and no one seemed to have the same issue as me. Whenever I make a call, the MFD does nothing and I hear nothing (from the iphone or the car) until about 3 seconds after someone answers the phone (so, i never hear it ringing or the 1st few seconds of the conversation), but then the MFD changes to the phone screen, the radio volume cuts out, and everything is working like normal, and I can talk, they can hear me, I can hear them, but that first few seconds of talking (and also all the ringing) is cut off, and I never know whats going on until about 3 seconds into the conversation.

    Anyone else have this issue?
    If so, or if you know of a fix or whatever, please respond.
    Thanks,

    btw, I have an 05 prius and a 3g iphone
     
  7. knowledgeseeker

    knowledgeseeker New Member

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    I have observed something similar, but not consistently. My iPhone is quite new and I have only made about 5-6 calls. On occasion it has seemed normal. (My old cell phone was CDMA and serves as a reference point.) Also the volume seems lower than before, and the person at the other end of the line has said that I am hard to hear. But the worst symptom is a loud buzz that plays through the car speakers about half the time as the phone tries to connect. Is this "GSM interference"?

    In any event, I would appreciate help on this too. Is there a way to adjust volume?
     
  8. A strolling player

    A strolling player Junior Member

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    I'm not sure about the volume at which others will hear you, but at least for your received audio the volume can be adjusted both on the display and on the phone itself. I find it best to, when in a Bluetooth call, increase the volume on the iPhone all the way with the side buttons. The phone will remember this volume forever and you are free to adjust call volume with the display and the volume buttons on the steering wheel.

    GSM buzz doesn't happen with 3G signals, so if you have a 3G iPhone and are in a 3G service area (you can find out by looking at the icon next to the signal strength meter on the phone itself) the interference might be something else. However, if you're in an EDGE-only service area, or if you have an older iPhone, you may be susceptible to GSM buzz, although I can't recall ever having experienced it in the two and a half years I'd driven my Prius with older GSM phones.

    Back to the topic recently at hand, though: if you're only experiencing the delay when dialing out, try setting up your speed dials and dialing from the car. The only delays I've ever encountered with phone-car communication have been while waiting for the handsfree device to catch up with the phone's request for audio transmission. If I initiate the call from the car's display, the car is already prepared to listen for audio.
     
  9. lovemygreys

    lovemygreys New Member

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    We've had our iPhones a week and have the exact same problem with the sound cutting out for whoever we're talking to. Never had a problem with our previous phones. I love my Prius, I love my iphone...why can't they both just get a long??!?!?
     
  10. ddan

    ddan New Member

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    I have noticed about a two to three second pause of silence on incoming calls with original iPhone and 09 w Nav. The silence is bidirectional... I can't hear callers and callers can't hear me. Otherwise seems fine. I just have to wait, or repeat myself.

    GSM noise is audible through the Prius' speakers intermittently when data is exchanged. This is much quieter compared to when the phone is near our clock radio at home.

    Hope Toyota or Apple can help.

    I used an iPod/iPhone base in the second cup holder (permanent installation) with power and sound wired internally. When using either the iPod or iPhone this way, there is a large amount of background noise when 12V power was supplied to the devices. This was remedied with a Radio Shack ground loop isolator for <$20.00. There appeared to be some high frequency sound quality loss, which appeared to be compensated by adjusting the EQ setting on the iPod.
     
  11. jpadc

    jpadc Type before I think too often

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    I continue to have problems playing voice mails over blue tooth... I hope Apple get's that fixed!
     
  12. ddan

    ddan New Member

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    Ditto
     
  13. vitium

    vitium New Member

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    now that its mentioned, I do also find it hard to hear sometimes, and have to keep turning the volume on the phone up all the way, and also have the volume on the MFD up all the way as well. I also have noticed a loud "air horn" type noise at the start of the call, but never really thought much about it.

    Why are there so many problems with this thing?

    So much for my hopes of being able to listen to my ipod through the speakers of the car via bluetooth.... I guess that was just a pipe dream .... but it really doesnt seem like too much to ask for to me....

    (us 05'ers dont have the audio jack =(
     
  14. jabecker

    jabecker driver of Prii since 2005

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    Has anyone upgraded to 2.2 yet, and has that helped?

    I upgraded. I still get the air-horn blast. But then it appears that the phone connects and the other person can hear me OK. It also looks like I can receive calls and answer them successfully from the steering wheel.

    I haven't had a long enough conversation to see if I start getting cut-outs when the phone sleeps.

    I'm keeping my fingers crossed.
     
  15. jabecker

    jabecker driver of Prii since 2005

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    I spoke too soon.

    Yes, I can answer the phone now. But, since the sound quality is horrible for the caller and every third word I say cuts out, it appears to be a moot point. I'm not very happy about all of this, but I don't see that there's anything I can do. I really wish Apple would fix this.
    :yield: