Display Gone Bad

it's been reported before and you need a new one. Take it to the dealer and they'll replace it under warranty.

 

oppps sorry I wasn't thinking when I posted that. You should still contact a dealer and see what they say. Do you have NAV or non nav? If no dealer satisfaction it's time to start looking at wrecked Prius for another display.

 

I agree with Evan as most company's (car) have special circumstance "warranty" for just such cases as this. If you had a 150,000 on it your on your own but depending when you purchased yours, it's hardly a year old. It's possibly the controller card on the back of the display and not the actual display that is defective. Or possibly a wire connector that's become dislodged. Any case I'd drop in to the dealer and have a chat with the service manager not the little turkey at the check in counter.

 

It is a known problem if you have the MFD that will not toggle between consumption and energy screen with INF button on steering wheel.

When did you get the car?

 

This is johnqpublic using my original and forgotten name.

I took the car to the dealer. They said it had to be replaced. I griped to Toyota and they called me back the next day saying they would reimburse me even though it's well beyond warranty.

The display module costs 530.00 rebuilt and four grand new. I'm going for the rebuilt because I'm a hopelessly reasonable person.

 

good deal! this is how all car companies should operate.

 

Please tell us to whom at Toyota you griped! Maybe another reason NOT to get the extended warranty?

I.

 

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I called the customer service number listed in the owner's manual.

I told them this is about my 9th toyota and I bought the toyota hybrid instead of others because I want quality and it's not fair I should be slammed with a big bill for a clearly defective part, a part that should not go bad in less than two years

If I had the money when the warranty was running out I would have bought an extended warranty, though.

 

Thanks JohnG for two useful pieces of information. I donated you my only 5 points (although I admit I don't know what they are for).

 

Ack! This started happening to me this week!
Sometimes when I start the car the display will not change or beep when I press the audio/climate/ etc. buttons, but the car otherwise runs ok. After a while it says check the air conditioner. Then after a while it starts working like nothing happened. It's almost like it needs to warm up. It's not a NAV unit. I did install xm radio myself, but the radio works fine when it happens and I can control it using the steering wheel buttons. I bought the car in feb 04, although it had 5500 miles on it already and was registered in nov 03. I'm almost due for 40,000 mile service, and at the 35000 mile service they reflashed it, so I wondered if it is a firmware bug. They better not charge me to fix it, everyone asks me how I like my prius and I'll tell them.

 

Yup, you have the older MFD, which seems to have a thermal problem, where it fails when cold.

Flashing the car has nothing to do with the MFD. Reprogramming has to do with HV ECU and/or ECM.

 

Your situation is exactly like mine except for the xm radio.

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