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2004 Prius Died - HV Battery Failure?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by mdooley, Jul 13, 2009.

  1. mdooley

    mdooley Junior Member

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    OK, I've been told a bunch of stories. Here's what I found out when I talked to the tech, who was given none of the history and just diagnosed from the DTCs.

    On Friday when the car was towed in the accessory battery was drained so the car wouldn't start. The main battery pack was less than 20%, he thinks 15.6% so he thought that the battery might come up over the weekend. It did indeed come up over the weekend and Monday at 11 AM the charge came up to 27%. The car started and they moved it from the outside parking lot inside and tested it - the accessory battery needed to be recharged so it was on the charger for an hour. These were the codes:

    P0193 Primary Fuel Run Out
    P0171 Fuel System Too Lean
    P3190 Poor Englne Power
    C2318 Low Voltage at Power Supply

    They ran the vehicle until the batteries were up to a 54% charge.

    After lunch he cleared all the codes and the self diagnostics showed everything was fine. They concluded it was out of fuel even though it was about 3/4 full. They've driven it a few times since with everything checking out fine. The 12 volt battery is fine under load. He has no satisfactory/logical explanation for what happened. Basically, they did nothing!

    So do I drive the rental car back 500 miles (San Diego to Flagstaff) then:

    1) Drive 500 miles back to San Diego hoping everything will be okay
    2) Stay in Flagstaff and drive a bunch close to town in case this will bring the problem back to light
    3) Tow the car back to San Diego where the rest of my family is until the end of the month, an if it breaks down I'm way closer to a dealership
    4) Other ideas?

    The check engine light is no longer on . . .We've never had a problem with the fuel gauge. Basically the tech says if it doesn't come up on the diagnostics, nothing's the matter and we can't fix it.

    Thanks everyone for your input.
     
  2. icarus

    icarus Senior Member

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    Buy AAA plus, and a Cell phone. Take off where ever you need to go. IF the car fails, then count on renting a vehicle and dolly to tow it to San Diego.

    Ideally,, give it a few days of running around, take a long,hot day drive as an experiment. (I also would have the tech take a good look at the inverter coolant pump!)

    Icarus
     
  3. KD6HDX

    KD6HDX New Member

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    MDooley:

    Are you still running the original 12V battery?
     
  4. mdooley

    mdooley Junior Member

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    Yes, still running the original 12V battery. Could it be bad even if they say it tested okay?
     
  5. donee

    donee New Member

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    Hi mdooley,

    Sounds like a fuel issue to me. I had a Tempo which would conk out after about an hour. Went through everything. In the end it was due to an fuel pump (down in the gas tank) that would eventually cease up after an hour.

    If you want to do a shotgun repair, which may not be it, but could have a good chance of getting the problem - get the throttle body cleaned, get the 12 V battery replaced (intermitent cell short?), have the fuel filter replaced and get the fuel pump replaced.

    It may very well be fixed as is though - and the problem was dirty/loose 12 V battery connection.
     
  6. icarus

    icarus Senior Member

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    5 to 6 years in a hot climate is a long time. Contrary to popular perception battery capacity goes up with higher temperatures and down with colder temperatures. (Thats why you need good batteries in the winter, it's not that the batteries are an worse,, it is just basic battery chemistry and the battery has to work harder to turn over cold, thick oiled engines).

    On the other hand battery LIFE goes down as the temperature rises. In rough numbers for every 10 degrees F that a battery has to live in (above ~70f) the life expectancy is reduced by ~10%. Add in vibration which is also a battery killer, and five years is a long time.

    It is no coincidence that batteries tend to be warranted ~60 months, as that is where the majority fail. It sort of averages out, colder climate makes the battery work harder but live longer, equalling 5 years. Hot climates batteries don't have to work very hard,,but they are hot,, averaging, about 5 years.

    Probably the best source for battery technical info:Car and Deep Cycle Battery FAQ, Battery Manufacturers and Brand Names List, and

    Icarus
     
  7. jayman

    jayman Senior Member

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    In a Prius, it's the same assembly. They're not separate parts, so you replace both at the same time.

    There is no external fuel filter on a Prius. When car makers went to "returnless" fuel systems - due to evaporative emissions - the filter was made integral with the pump

    So if you get a tank of bad gas, cha-ching!
     
  8. mdooley

    mdooley Junior Member

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    Well, here I am in Flagstaff. I picked up my car drove it around close to the dealership for about 25 miles and sure enough, the same thing happened that started this problem. The warming lights went on and I could feel a loss of power. I drove back to the dealer a little over and hour after I’d picked it up. I’m waiting for a call with the DTCs. We’ll see if I get a better diagnosis then out of gas this time.

    Ming
     
  9. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    12 volt battery I think. Also throw some fuel injector cleaner in the tank. I had some water in the gas once that did something like that. Fuel filter fixed the problem.
     
  10. icarus

    icarus Senior Member

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    At least now the dealer knows you are not a whacko!

    Icarus
     
  11. mdooley

    mdooley Junior Member

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    Hi everyone,

    The DTCs were P0A93 Inverter Cooling and P04020 Faulty Catalytic Convertor. So those of you who suggested the inverter coolant pump were right on the money! The service rep said he guessed they didn't drive it around long enough for it to heat up enough to fail and I guess the original DTCs were overridden when the whole thing shut down? He didn't really answer that question. Anyhow, the car will be fixed Monday and I don't think I'll have to worry about getting stranded in the desert driving home 500 miles. I was hoping to be home Sunday night, but I guess I'll try to enjoy a couple days vacation after these headaches. I do think I will write a letter complaining about the experience through and send it after I pick up the car.

    Thanks again everyone for your support.
    Ming
     
  12. JimN

    JimN Let the games begin!

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    1. Enter diagnostic mode on the MFD and look at voltage from the 12V battery. Not sure how to do that on your MY.

    2. Buy a ScanGuage II and use it as a monitor. It can also read & clear some of the Diagnostic Trouble Codes.
     
  13. galaxee

    galaxee mostly benevolent

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    the tech was just going on what the car spit out as trouble codes. the loss of 12v power when your accessory battery quit resulted in a loss of the original codes. short of reproducing that situation, the tech could not have known the cause of your problem. because the car couldn't report it.

    so you're going to fault him for evidence-based diagnosis in the absence of evidence? (and the presence of misleading evidence?) there was nothing more they could have done. maybe drive it a little longer after the HV recharge, but there is a line to draw when one is reasonably sure the problem is fixed. customers get pissed off when techs put miles on their cars. techs don't get paid for the time they spend driving around, but a problem coming back not fixed does reflect negatively on their work records, so they try to strike a reasonable balance.

    so just consider what the guy had to work with there before you fire off your complaint, ok?
     
  14. V8Cobrakid

    V8Cobrakid Green Handyman

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    it's not the 12v battery. you can disconnect it and the car runs fine.. because the hybrid battery supplies a charge voltage to the 12v line. if it shorts, the car turns off and drops the parking pin... you'll know if that happens. if it drops below 10 volts, it blinks lights on the dash but doesn't function... there is no way for the 12v line to fail though.. unless the 12v inverter failes... but were back to the codes at this point. they don't imply the 12v inverter failing.. they imply a fuel line clog.. or.. something...

    so... odviously.. did they check the fuel pump and all of it's connections. it really does sound like a fuel, fuel line, or fuel filter problem.

    galaxee: codes dropping off with the 12v line?... i pulled spark plugs in a particular order, disconnected the 12v, and still pulled codes...
     
  15. Flying White Dutchman

    Flying White Dutchman Senior Member

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    so your topic title "2004 Prius Died - HV Battery Failure?


    can be edited to "Re: 2004 Prius Died - cooling pump failure!"

    no HV battery problem.
     
  16. RobH

    RobH Senior Member

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    Ming: Thank you for a very clear and complete description of the problem you experienced. I really appreciate it.


    So let me see if I can describe the scenario.

    The inverter coolant pump failed. The car was driven into town successfully without any indication of a failure. But during the trip, the inverter overheated to the point that it stopped charging the 12V battery. Still no failure indication. The car continued to operate the 12V system off the battery, drawing it down to the 10V range. Car arrives in town, and is shut off. The inverter cools down, and is ready to run next time it's called upon.

    An attempt to start the car fails. The drawn down 12V battery is only putting out about 10V, which isn't enough to get everything running. The VSC computer isn't getting enough power, and raises it's error indication. Some other computers also raise error indications, but they're not critical to getting the car moving. An additional attempt at starting the car just barely succeeds, and the cooled down inverter recharges the 12V battery. Some of the error indications are cleared after the 12V system is functioning again.

    The car is driven home, and the same scenario occurs. The inverter fails somewhere on the way home, but the 12V battery still has enough power to continue operation of the car. But the computers are being starved for power, and store a number of off-the-wall codes.

    The car is driven to the dealer (well, most of the way). It's a longer trip, and the 12V battery just doesn't have the capacity to operate the car that far. So when the voltage drops below about 10 volts, various computers drop out and issue their error indications. The radio didn't have enough voltage to it to react to the power button on it. The computer that reacts to the car Power button didn't have enough voltage to process the Power OFF request. The computer that controls the door locks didn't have enough voltage to operate the locks. Since the car couldn't be turned off, the remaining systems continued to operate until they dropped out for lack of enough voltage. The high voltage battery continued to be drained until there was a total system shutdown.

    The car was towed to the dealership with all sorts of error indications, a low 12V battery, and a very low high voltage battery. The inverter cooled down, and was ready for the next round. The tech recharged the high voltage battery, and perhaps the 12V battery. With the power restored, the error codes all cleared and it looked like everything was functional again. At least as long as the inverter wasn't overheated by operating without the coolant pump.

    When it all happened again, a more exhaustive search identified the bad coolant pump. Even though there was plenty of gas in the car, the computer monitoring the fuel level had been confused by the low voltage on the 12V system. False alarm, but fodder for a finger pointing contest.

    Replacing the inverter coolant pump corrected the basic problem. The inverter apparently survived its ordeal, and all the error codes cleared up.

    I think the 12V battery is still on its last legs, and should be replaced now. Five years and 120,000 miles is already a long life, and there can't be much left of it. Since it is only required during the car startup sequence, problems with it will only be noticed at that time. The problems can be a variety of error indications from whichever computers are the least tolerant of a low voltage condition. If there are error indications from, for example, the brakes and the radio, then both of the indications are false. The problem is a weak battery.

    Frustrating as the whole sequence must have been, the actual damage to the car was probably just the failed coolant pump. Complete failure of the inverter would be a real owie.