2008 Toyota Highlander Hybrid Voluntary Recall - Driver Side Power Windows

Toyota | Toyota Announces Voluntary Recall of Certain Vehicles For The Driver's Side Power Window Master Switch

October 10, 2012
Toyota Announces Voluntary Recall of Certain Vehicles For The Driver's Side Power Window Master Switch
TORRANCE, Calif., Oct. 10, 2012 – Toyota Motor Sales, U.S.A., Inc. (TMS), today announced that it will conduct a safety recall involving approximately 2.5 million vehicles to inspect and apply special fluorine grease to the driver’s side Power Window Master Switch (PWMS). The vehicles involved include:

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2008 Highlander Hybrid (approx. 23,200)

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The driver’s side PWMS may experience a “notchy” or sticky feel during operation. If commercially available lubricants are applied to the switch in an attempt to address the “notchy” or sticky feel, melting of the switch assembly or smoke could occur and lead to a fire under some circumstances.

The “notchy” or sticky feel may be caused by an uneven application of the grease during the switch assembly process at the supplier. If the grease is not applied evenly, frequent use of the switch and normal operation may cause the grease to become carbonized and may eventually result in the deterioration of its lubricating properties.

The recall remedy will involve an inspection, switch disassembly, and application of special fluorine grease. The switch inspection and repair will be performed at no charge to the vehicle owner.

Owners of vehicles covered by this safety recall will receive an owner notification letter via first class mail starting in late October 2012. The repair will take approximately one hour depending on the dealer’s work schedule.

Today’s announcement is for U.S. market vehicles only. No other Toyota, Lexus, or Scion vehicles are involved. We are not aware of any vehicle crashes for this condition.

Detailed information is available to customers at www.toyota.com/recall and the Toyota Customer Experience Center at 1-800-331-4331.