2017 prius prime squeak and creaking noise from rear left side of car

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by philip kim, Aug 7, 2018.

  1. philip kim

    philip kim Junior Member

    Joined:
    May 8, 2018
    16
    8
    0
    Location:
    los angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I have been having problems with my 17 prime advanced. Everytime i drive on a hill, turn, back out, I hear loud squeaking in the rear left door or back. Somewhere in the rear left. The dealer thinks its body flex issue but they cant seem to pinpoint the problem. Both toyota dealerships i went too can hear the problem but cant fix it. Does anyone else have the same issue?
     
  2. jaqueh

    jaqueh Active Member

    Joined:
    Jul 13, 2013
    341
    199
    0
    Location:
    San Francisco
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    Yeah mine comes from the pillar on the driver side. I hear it every time I go over a bump or turn slowly.
     
    saltdiscus likes this.
  3. RRxing

    RRxing Senior Member

    Joined:
    Jul 7, 2009
    2,428
    1,699
    0
    Location:
    NEPA
    Vehicle:
    Other Hybrid
    Model:
    Limited
    I have a somewhat similar issue when making a slow right turn from a full stop, such as when leaving a parking lot. I hear a single "chirp" coming from (apparently) the left rear of the car.
     
  4. Raytheeagle

    Raytheeagle Senior Member

    Joined:
    Jul 1, 2016
    11,250
    15,438
    0
    Location:
    Bay Area, California
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Plus
    Is the shock tower bolt tight?
     
    Lucifer likes this.
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    101,078
    45,829
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    my pip has done this on the right rear for 6 1/2 years.
     
  6. schja01

    schja01 One of very few in Chicagoland

    Joined:
    Apr 22, 2005
    1,673
    1,123
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    Does it happen at a specific speed?
     
  7. philip kim

    philip kim Junior Member

    Joined:
    May 8, 2018
    16
    8
    0
    Location:
    los angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    it happens when i back out, turn, enter a parking lot, leave a parking lot, a hill. Its been in service for a week now and they took apart the car and still cant isolate the problem. They all agree though that it is not a normal nose and now corporate is involved. Hopefully they do something about it. Since i work at toyota of DTLA i talked to a prius specialist and he said there was some production defects with rear left side of the car during production. He said only a handful of cars have this problem and i guess mine is one of them sadly. i wish i can upload the video i have so you all can hear this.
     
    motch6 likes this.
  8. jaqueh

    jaqueh Active Member

    Joined:
    Jul 13, 2013
    341
    199
    0
    Location:
    San Francisco
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    Whoa there’s a defect? Mine definitely has this issue. It either comes from the pillar or behind me near the wheel.
     
  9. philip kim

    philip kim Junior Member

    Joined:
    May 8, 2018
    16
    8
    0
    Location:
    los angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    yes there is a defect, but dont count on any dealership admitting to it. They only told me cause i work there.
     
    Storm88000 and motch6 like this.
  10. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    15,868
    8,099
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    If another similar prime doesn't make that noise, you have a lemon. Return it under the lemon law
     
  11. philip kim

    philip kim Junior Member

    Joined:
    May 8, 2018
    16
    8
    0
    Location:
    los angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    i am planning on doing so. If they dont resolve the issue
     
  12. Talha Maqsood

    Talha Maqsood Member

    Joined:
    Jun 6, 2018
    46
    26
    2
    Location:
    Pakistan
    Vehicle:
    2015 Aqua
    Model:
    N/A
    I also have same issue with 2015 model, there is a squeezing sound from rear left side. I am also unable to pinpoint the problem, really annoying. (sound only when driving on bumpy roads, jumps, or speed breakers etc)
     
    saltdiscus likes this.
  13. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    i wish i can upload the video i have so you all can hear this.
    #7

    YouTube is your friend:D
     
  14. Washingtonian

    Washingtonian Senior Member

    Joined:
    May 26, 2017
    676
    584
    0
    Location:
    Western Washington
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    If there was a production problem and it affects a small number of cars I assume that they were all made near the same date. Mine was made in March, 2017 and the last five digits of the VIN are 15296. Is that close to yours? I haven't noticed the problem, but I do wear hearing aids.
     
  15. jaqueh

    jaqueh Active Member

    Joined:
    Jul 13, 2013
    341
    199
    0
    Location:
    San Francisco
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    Mine is probably around the same. Picked up July 5. 2017.
     
  16. Dudley1030

    Dudley1030 Active Member

    Joined:
    Dec 10, 2017
    200
    139
    6
    Location:
    Lawrence, KS
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Just turn up the music!
     
  17. SteveMucc

    SteveMucc Active Member

    Joined:
    Oct 3, 2017
    391
    267
    0
    Location:
    Kentucky
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Mine had a similar problem... turned out the door latch was missing a bolt. Kudo's to the tech that found that! The moment they put the missing bolt in the (really annoying) noise went away.
     
  18. MikeDee

    MikeDee Senior Member

    Joined:
    May 9, 2013
    1,388
    514
    0
    Location:
    San Francisco Bay Area
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    I have a creak that seems to come from that location too. Did you fix it and, if so, how?
     
  19. motch6

    motch6 Member

    Joined:
    Apr 13, 2020
    44
    33
    0
    Location:
    UTAH
    Vehicle:
    2020 Prius Prime
    Model:
    Limited
    Adding my TWO cents because this annoys me, on a brand new 2020 Prime Limited... Have only driven it 1600 miles.

    It rather aggravates my daughter (she suffers from Misophonia, yes its a real thing!)...

    I took ALL the plastic and the rear hatch covers out of the inside, drove it around the neighborhood, still an issue... I took two of the metal plates off the battery compartment and put some foam tape under it (mainly because to me it sounds like it could be metal on metal rubbing). It only really happens (as some others have described) when you take a turn or in my case, rolling out of the driveway and tweaking the chassis, then drive slow down the street occasionally hitting dips, etc.

    I have not pinpointed a side, but its definitely in the rear. Wish there were a TSB on this by now! So, how do we get in on that Corporate contact? Do you have a case number so we can drive them nuts until they do something about it??

    I hate getting a new car, test driving it and thinking all is fine, take it home to find out its got Ticks and Clicks and Creaks that can be avoided.

    Side note: (we had a 2007 Toyota Camry Hybrid several years ago that had a a click that we couldn't get to go away in the back window area, dealer said it was likely window retention clips that got broken on install, they said it wasn't a warranty item so it would cost us! I played with the area for months and couldn't get it to go away... ended up SELLING the stupid car.... Hope i don't end up doing the same thing with this one anytime soon).
     
  20. Dook

    Dook Junior Member

    Joined:
    Oct 1, 2017
    40
    14
    0
    Location:
    France
    Vehicle:
    2017 Prius Prime
    Model:
    N/A
    I also have that squeaking noise when I turn right or left.
    It sounds like a plastic squeaking or something. It's coming from the trunk.
    Did someone figure it out?
    Thank you!
     
    motch6 likes this.
Loading...