2020 prime limited: Help getting Apple Car play to work

Discussion in 'Prime Audio, Electronics, and Infotainment' started by hox, Jul 18, 2025 at 2:25 PM.

  1. hox

    hox Junior Member

    Joined:
    Mar 25, 2009
    32
    14
    0
    Location:
    Portland, OR
    Vehicle:
    Other Non-Hybrid
    I've not been able to get apple car play to work on my 2020 prime limited. I think this model and year should support a usb wired iphone to run car play. When I connect my iphone to the car near the console (lightning to USBA cable). I can see my phone's cell info on the Prius screen but I cannot get my google maps to display on the factory screen.
    I also get this prompt to download the Entune app. Do I Need to do this? I do not see this app in the apple app store but see a connect your Toyota App which then takes me to a fee/service thing. I thought Car play was free and supported google maps and was supposed to be functional on a 2020 prime limited.

    I am hoping that someone has been sucessful using Car Play in a 2020 prime, and if yes, could you please either message or post on the forum (to help others struggling with this) your method to get this to work?

    Much thanks in advance
     
  2. hox

    hox Junior Member

    Joined:
    Mar 25, 2009
    32
    14
    0
    Location:
    Portland, OR
    Vehicle:
    Other Non-Hybrid
    I found the solution to make Apple Car Play work on my car. The car was seeing my phone just fine but I did not realize that you have to touch the Projection Button and a menu will pop up saying Apple Car play is available and do you want to activate it. Selecting Yes,
    I unplugged my phone and re-plugged it in and the Apple Car Play app launched allowing me to use Google Maps etc. from my phone.

    Hope this helps someone else with a similar problem.
    Cheers!