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2021 Prius le awd-e a/c system

Discussion in 'Gen 4 Prius Main Forum' started by lovebirds, Sep 8, 2023.

  1. lovebirds

    lovebirds Junior Member

    Joined:
    Jan 8, 2021
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    Location:
    Aberdeen, MD
    Vehicle:
    2021 Prius
    Model:
    LE AWD-e
    I have a 2021 Prius le awde that I purchased brand new and it has 6300 miles. I was told I need to have my a/c serviced and cleaned. Now my a/c is working perfect and I changed the cabin filter myself, it wasn’t even that dirty. They also told me it needed an alignment and fuel injector system cleaned. I feel like they are trying to get me to have service not needed done. I previously had a 2010 Prius which I had serviced regularly yet never needed a/c cleaned only replace cabin filter. Alignment done when tires replaced. Can anyone tell me what is normal for a 2021 le awde with so little miles and garaged. Thanks in advance.
     
    #1 lovebirds, Sep 8, 2023
    bisco likes this.
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,017
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    they have to make up for the lack of car sales by improving the service departments bottom line.

    unfortunately, that has caused a business model built on lying to be taken to another level.

    hold on to your money, and follow the maintenance schedule that came with your car.
     
    #2 bisco, Sep 8, 2023
    Mendel Leisk and lovebirds like this.
  3. FuelMiser

    FuelMiser Senior Member

    Joined:
    Jun 29, 2008
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    Location:
    Monument, CO
    Vehicle:
    2016 Prius
    Model:
    Touring
    Reject their “offers”. You don’t need to do these.
     
    #3 FuelMiser, Sep 9, 2023
  4. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,638
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    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Maybe this dealership should be named.

    For what it’s worth, it was around 10 years and 90,000 kms (60,000 miles) when I first replaced our cabin filter.

    Fuel injector cleaning and wheel alignment at such low miles is preposterous.
     
    #4 Mendel Leisk, Sep 9, 2023
    Last edited: Sep 9, 2023
    chinarut and lovebirds like this.
  5. sylvaing

    sylvaing Senior Member

    Joined:
    Jul 15, 2023
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    Location:
    Canada
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Base
    Never in my cars since 1993 did I have to have my AC serviced and clean. On my Model 3 though, it's common for have the cabin evaporator serviced since it can accumulate mildew and the car starts to smell like dirty socks when you turn the AC on. Mine is a 2021 and hasn't needed that 'service' yet.
     
    #5 sylvaing, Sep 9, 2023
    lovebirds likes this.
  6. Doug McC

    Doug McC Senior Member

    Joined:
    Feb 15, 2022
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    Location:
    Midwest
    Vehicle:
    2022 Prius
    Model:
    XLE
    I’m all for being proactive when it comes to preventative maintenance. Having said that, I am totally against wasting money on unnecessary maintenance. The dealership is hoping to play on what they think your fears are. You absolutely don’t need these services! And probably never will.
     
    #6 Doug McC, Sep 9, 2023
    lovebirds likes this.
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