3 years, 28k and frozen brakes

I am at the dealer now with 2010 Prius -- just out of warranty. Just 28,000 miles.

Both rear brake calipers, pads and and rotors are being replaced. The outside pads on both rear calipers were completely worn, making screeching sounds. This was because the calipers failed -- locked.

Does this make sense?

I could understand if one caliper failed, but both failing at the same time seems odd.

Should this $500 repair have been anticipated?

 

Thanks for the reply.

Anyway, after installation of new calipers, pads and rotors I drove home from the dealership only to smell brake pad. Naturally I decided to touch the associate d rotor with a was hot.

Not a great move, at the blister will attest.

 

My wife has the car at the shop, now.

After telling her there was no problem as the wheel & rotor was cool to the touch when she arrived at the dealership she insisted they investigate further.

They did.

When they came back, she was informed that something had slipped off-- some reference to a nipple -- but that the dealer could glue it back on.

That's did not sit well with my wife who thought the parts in question should be replaced.

Not sure how this will turn out,as the dealer told her if they replaced the parts rather than gluing what they had, there would be a charge.

Of none of this has anything todo with root cause of the original failure in the first place.

 

Warranty ran out at 3 years. The plan is to take this up with Toyota, and dealer rep. Not sure how successful we will be.

Dealer is sympathetic, but I know where that word is found in the dictionary. They offered to look at repair in a couple months. That was a good idea.