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Akio Toyoda- Toyota's Plan to Repair it's Public Image-Wash Post

Discussion in 'Prius, Hybrid, EV and Alt-Fuel News' started by efusco, Feb 9, 2010.

  1. efusco

    efusco Moderator Emeritus
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    washingtonpost.com

    Nice and sincere sounding piece.
     
    #1 efusco, Feb 9, 2010
  2. apriusfan

    apriusfan New Member

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    Hopefully they will check into and fix all brake system issues. There are a number of threads that discuss brake system drop-out on the 2nd generation Prius. And the threads were not started in 2010 when it became popular to talk about Prius brake systems.
     
    #2 apriusfan, Feb 9, 2010
  3. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

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    My optimistic side says: Hopefully this will cause a shift in dealer service department treatment of customers (which is typically dismissive of most any issue, in my experience). I really hope this is the case.

    My pessimistic side says: They'll say anything to keep people from finding out how poorly they'll be treated when they have an issue and complain (to the deaf ears of service managers/writers too busy taking money from the numerous customers who have already bought a Toyota).
     
    #3 a_gray_prius, Feb 9, 2010
  4. RoyThePriusGuy

    RoyThePriusGuy New Member

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    At the very end, did he fall onto his sword????
     
    #4 RoyThePriusGuy, Feb 9, 2010
  5. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

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    To be fair, the guy did just recently take the reins of the company from Katsuaki Watanabe, known to be a cost-cutter at Toyota. If anyone should have blame for allowing what may be engineering defects to pass the QA process placed at his feet, it is not Mr. Toyoda. Whether it was handled with sufficient speed and proper intent when the issues surfaced is another matter.

    ref: Online Extra: Talking with Toyota's Top Man
     
    #5 a_gray_prius, Feb 9, 2010
  6. cwerdna

    cwerdna Senior Member

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    #6 cwerdna, Feb 10, 2010
  7. bwilson4web

    bwilson4web BMW i3 and Model 3

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    I held off on making a formal report about the "Check Engine Light" not coming on after the last of the gasoline is burned. I shared it with our community so anyone else reading about it would not be surprised. But the response that "it works as designed," well that could have been used for the brake pause too. But once the new programs have been established, "Check Engine Light" behavior will make a dandy test case. Like my drill instructor used to say, "Don't get mad, get even."

    Bob Wilson
     
    #7 bwilson4web, Feb 10, 2010
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