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And the Survey Says...

Discussion in 'Gen 4 Prius Main Forum' started by krmcg, Apr 12, 2016.

  1. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    JD Power.jpg
    I received my JD Power Survey in the mail yesterday and today I got to rate the new car. It is good to reflect on the positives and negatives. Not that I am at all unhappy, but some aspects are better than others.
    My most negative comments came in questions about the navigation system. Just think that Toyota can do better.
    I tried not to be a fan-boy for Toyota, but I have to admit that most of my ratings were at or close to the top of the chart.
     
    #1 krmcg, Apr 12, 2016
  2. fotomoto

    fotomoto Senior Member

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    I've always wondered about these new car owner ratings. Geez, it's way too early to get a survey while you're still in the honeymoon phase.
     
    #2 fotomoto, Apr 12, 2016
  3. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    5,500 miles for me and three full months. A long honeymoon...
     
    #3 krmcg, Apr 12, 2016
  4. fotomoto

    fotomoto Senior Member

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    OK how about newlywed phase? It should be at least a year.
     
    #4 fotomoto, Apr 12, 2016
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  5. bisco

    bisco cookie crumbler

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    3 pri, and i've never gotten a survey. i guess they know better.:p
     
    #5 bisco, Apr 12, 2016
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  6. The Electric Me

    The Electric Me Go Speed Go!

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    I agree.
    I've had some vehicles I disliked pretty quickly, but for the most part, especially with a brand new vehicle, I wouldn't of bought it, if I didn't initially like it. So it would take a LOT of nearly instant problems for me to fill out a survey in the negative.

    Which I guess should scare you when you see some vehicles that DO fail the "honeymoon" period.
     
    #6 The Electric Me, Apr 12, 2016
  7. The Electric Me

    The Electric Me Go Speed Go!

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    I still think that's way too early.
    It would reveal if a vehicle is significantly flawed or a lemon right out of the gate. But in any "normal" situation most people are pretty happy with their vehicles for the 1st 3 months and less than 10,000 miles.

    I really think it takes a good year of ownership to really get to know a vehicles strengths and weaknesses.
    3 months is really the introductory phase.

    I always like to purposely plan at least one single long road trip with a new vehicle, if only to really get to know it.
    Sometimes this doesn't happen within 3 months for me.
     
    #7 The Electric Me, Apr 12, 2016
  8. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    Now Toyota want to know...
     
    #8 krmcg, Apr 13, 2016
    Last edited: Apr 14, 2016
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