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Applying for good will warranty

Discussion in 'Gen 2 Prius Main Forum' started by Pingtop, Jul 23, 2017.

  1. Pingtop

    Pingtop New Member

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    2006 Prius
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    Good Evening,
    My 2006 Toyota Prius needs a replacement battery. It has only done 80,000 miles . How would I go about appealing to Toyota UK for assistance ? Has anyone here been in a similar situation and had success?
    Thank you
     
    #1 Pingtop, Jul 23, 2017
  2. Pingtop

    Pingtop New Member

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    The man from Toyota he say NO ! :-(
     
    #2 Pingtop, Jul 26, 2017
  3. bisco

    bisco cookie crumbler

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    Plug-in Base
    what is the warranty over there?
     
    #3 bisco, Jul 26, 2017
  4. Pingtop

    Pingtop New Member

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    2006 Prius
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    It's 8yrs which can be extended up to 11yrs if you have an annual hybrid battery health check. It's had one every year up until last year . I bought the car 14 months ago and didn't know about the required check. I also rather naively trusted the seller when he told me the warranty was 150000 miles. People who seem trustworthy don't always tell the truth. Duh.
     
    #4 Pingtop, Jul 27, 2017
    bisco likes this.
  5. bisco

    bisco cookie crumbler

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    what are your options? maybe you can sell it to mike an edd, that would make a good episode.
     
    #5 bisco, Jul 27, 2017
  6. Pingtop

    Pingtop New Member

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    I'm paying for a new battery. £1475. Instead of £45 which would have been the cost of a health check if I had known about it. Ouch.
     
    #6 Pingtop, Jul 27, 2017
    bisco likes this.
  7. bisco

    bisco cookie crumbler

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    is right. otoh, that's less expensive than over here. the best we have seen is around $2,100. plus installation.
     
    #7 bisco, Jul 27, 2017
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