Are you kidding me? *#@*%*

I bet you were like, "Why can't I get an original equipment tire?!?"

And they were like, "Because....WESAYSO."

 

Get your dealer to take back the blown tire and the tire on the same axle with it and grab a pair of Fuel Max tires if they have them.

Assuming the tire that blew is on the rear just put the Fuel max pair on the rear and call it good.

If the tire was on the front get them to put the Fuel Max pair on the back and rotate one of the two used tires to the front.

Don't worry about having mixed pairs, it's better than having 3 of one and 1 of the other.

If they still balk at that demand 4 Fuel Max tires and give them back the 4 used tires. I don't know what their policy is but be polite and ask them to make the situation right. Best case scenario they do it free under warranty, worst case they charge you prorate on one tire. I wouldn't consider it fair to have to pay much to deal with this issue.

And make sure you check your tire pressure after they are done. Air them up to no less than 38 front and 36 rear. Low pressure can cause a blowout but it'll definitely give you uneven tire wear. The sticker PSI on the Prius is too low for even tire wear.

 

Car manufacturers have 3 criteria for tire selection: Black, round & cheap. Two of these are negotiable. Do you want Toyota to ship one to you from Japan? Is it their fault the dealer can't sell you an overpriced tire? Maybe the dealer doesn't stock "Prius sized" tires because too many owners look for different (better) tires elsewhere.

If you don't have many local retailers then finding any replacement part is going to be a problem. If the local tire shops & dealers don't have what you want then you're left with buying online from a place like tirerack.com. Best wishes finding what you want fast.

Yes, I'd be irritated too.

 

Tire warranty is separate from the Toyota warranty. The info should be on a separate pamphlet in your glove box.

 

Tires | Merchant's Tires | Tire & Auto Centers

Were you trying to get this from a dealer??? Try this place...

Good luck...

 

My wife destroyed a tire last week, apparently she didn't see the TPMS symbol on the dash. The closest GY Assurance FuelMax was in Texas. Took the tire place 5 days to get it. I wouldn't blame Toyota for the tire manufacturer's problems with supply.

 

I think a chime when the TPMS illuminates wouldn't be such a bad thing.

 

I have the same tires on my 2011, had a flat in Ventura California, called every tire store in town, no luck, called one dealer, no luck then I spotted a 2nd dealer as I was heading back home, dropped in and ask at the parts counter, they said they might have one, they went in the back came out 20 minutes later (it seemed that long) with the tire, the only one they had, I paid full price, but I was lucky to get it.
I agree that dealers should have a small supply of all orig equipment tires for the cars they sell, it makes no sense that they don't. You'll probably consider a brand other than Toyota next time and I don't blame you!

 

I was going to Sam's Club this morning for a tire rotation and balance and after reading this thread I checked the 195/65R15 tires in stock. They had a rack full of Michelin X-Radials, one set of Pilot Exalta's and two Primacy MXV4's. There was one set of Bridgestone Touring T/A's.

I have had to order the last two sets of Michelin Primacy MXV4's for my wife's car and mine to be sure they would have them. There definitely seems to be some type of shortage in LRR tires.

 

If it had a chime every time the light illuminated, I'd have to kill it with fire. My TPMS has -never- worked properly. Ever. Every time I bring it in, the dealer can't find the problem with it - and then I get to spend thirty minutes hunting down the car in the lot since they park it in Outer Mongolia (long story - 'they don't like me' is the short summary).

 

My TPMS was illuminated today....last night there was frost in my area. My sensor doesn't work properly either,...last year at this time when it came on one day, I took my car in to Toyota only to have it rear-ended on the way and when I arrived they said, 'the tires are fine, we have turned off the light...'
Now I know that the rear-ending had nothing to do with them but now what do I do that the light is on today...I guess I need to buy a tire pressure gauge to check the tires myself...I called Toyota Canada today and they were so nice, they said they rely on feedback from customers in order to decide whether to launch a campaign to correct an issue...they were very understanding and sympathetic with my concerns (I also have concerns over difficulty with visibility with side view mirrors in fog, or rain...mine bead up really excessively, and I have issues with the dealer recommending a regular cleaning treatment for the A/C condensing unit to prevent/remove mold)
I have no doubt that Toyota Canada would provide a very acceptable solution to the main posters problem so I encourage everyone to call either Toyota USA or Toyota Canada if they feel that they are not getting good service or acceptable resolution to their problems...it helps Toyota to provide better service because Toyota Canada etc then provide recommendations to the dealers based on that information

 

It sucks....

But if it makes you feel any better?

Honda equipped my Honda Fit with an OEM tire that is an odd size, thus it has only two possible OEM sized replacements. The original OEM (which IMO is marginal quality) and one other more expensive choice....

I hope odd specific sized tire's don't become a trend. I'd expect the replacement market to adjust.

But being stuck with a vehicle with a tire down, and discovering your options are severely limited is NOT fun.