Audio Radio Unit Stopped Working

Discussion in 'Gen 3 Prius Audio and Electronics' started by GreenTerrorPrius, Oct 13, 2021.

  1. GreenTerrorPrius

    GreenTerrorPrius Junior Member

    Joined:
    May 25, 2020
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    Location:
    33410
    Vehicle:
    2012 Prius
    Model:
    Three
    I have a 2012 with appx 145k miles on it, I did replace the stock speakers in the dash about a year ago.
    For some reason my radio just cut out giving sound to anything, It was sporadic but now all gone. The radio unit all works, lights, visuals etc etc just no audio. it was completely silent.

    Now i get a crackle of static every once in awhile, it is actually loud it startles me, every once in a while.

    So any thoughts on what this could be? Im thinking some type of loose wire somewhere.

    Dealer, or an audio store? Like I said I dont want to get an entire new unit as all seems to work, just no audio
     
  2. ChapmanF

    ChapmanF Senior Member

    Joined:
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    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    Do you know if yours is the JBL system with the separate amp?

    Do you have the touch-screen head unit, or the LCD text display one?
     
  3. GreenTerrorPrius

    GreenTerrorPrius Junior Member

    Joined:
    May 25, 2020
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    Location:
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    Vehicle:
    2012 Prius
    Model:
    Three
    thanks for the response. It is NOT the JBL unit.
    Im pretty sure it is the touchscreen, as i touch the screen and it goes to differnt stages. It has color if that helps when showing the different parts of the motor system.
     
  4. prius2010II

    prius2010II Member

    Joined:
    Aug 19, 2010
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    Location:
    us
    Vehicle:
    2010 Prius
    Model:
    III
    A radio doesn't really work if you don't have any audio. A dealer, or an audio repair shop is likely to have a minimum labor charge which exceeds the value of your unit. If the problem is the board containing the audio chip the unit isn't repairable.

    Pull the radio. Look for loose wires. You replaced some speakers. Plug N Play or did you need to splice wires. Check your connections. Bad ground. I don't know if your radio has a fuse but check. If you can't fix it yourself you should buy a replacement unit.
    You can buy a Prius specific China HU. Plug N Play.
     
  5. Brad from Ohio

    Brad from Ohio New Member

    Joined:
    Nov 2, 2021
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    Location:
    Cleveland
    Vehicle:
    2011 Prius
    Model:
    Four
    My radio unit, which had Navigation on it, died a slow death. I put a CD borrowed from the library. The anti-theft tape on the CD was too thick for the eject mechanism to force it out, so the CD got stuck permanently.
    Not only that, the radio kept trying to eject it continuously for several months until the unit just burned out.
    The stealership service department wanted over $2k to replace it. So I bought a double din after market. Was about $800 with installation.
     
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