Bluetooth Caller Id is always number, never name from phonebook

I have Prius C 2013 and a Moto G 1st Gen Android phone. I am using the default contact app in the phone. I already sync all my phone's contacts with the car's phone book. I expect the display to show people 's names whenever I receive phone call through bluetooth. But I see only phone number. Is Prius C 2013 missing this feature? Or is it a misconfiguration in my car's setting or my android phone's setting?

Thank you.

 

Still same car, same problem with new phone Oneplus N10 Android 11. Bluetooth caller id shows number only. My address book doesn't even sync with this new phone, worse than old phone.