Bluetooth issues

Hope someone can help. No luck searching the forum on this topic. I am the new owner of a 2008 with the package 6. Here's the issue, I don't have the phone icon on the info menu. But I can get to the phone by using the voice command "dial by name". I was able to pair my phone this way and it worked fine. Then today it stopped working. I have been troubleshooting and found out that I'm not able to delete any of the previous phones. The system just freezes at the "delete this phone" yes or no. I'm about to take it to the dealership, but was hoping for some help here first. Any ideas??? Thanks.

 

Any chance it would be a software issue?

 

Diane,

Thanks for the tips. When I went out to continue troubleshooting this morning with your post in mind, the phone icon was on the info screen. First time in a week that I have seen it there. I have only had the car a week so far and I have a detailed maintenance history, but this might be the original 12v battery (2008 78,000 miles). I have read that a 12v battery that is due to be replaced can cause issues. Could that possibly be the culprit here? Thanks again.

 

So here we are two weeks later. I wanted to try to collect some more data in case something I come up with sparks an idea for someone reading. I sincerely appreciate all the help. This forum (along with others that I use) is a truly invaluable resource!

The phone icon and Bluetooth functionality has continued to come and go. It seems to happen in batches i.e. have it for several days and multiple trips and then lose it for several days. I have not been able to link the functionality, or lack thereof, to anything else in the car or my behavior, but who knows.

I did go into maintenance mode after the car has been off for about 5 hours and checked the 12v battery. Upon entering maintenance mode, the battery was at 11.8v and when put under load it dropped to 10.9v but that was without heater, defroster, lights, etc. However, when I let it charge for about 2 minutes and started over it was at 12.4 and dropped to 11.5 under load. So the battery is probably due for replacement. All other electrical systems seem to be A-OK.

Also, while in Maintenance mode the Audio indicated that it should be “Checked”. I pressed this button and it indicated Memory 63- 42 and it occurred on 11/06/04. Don’t know what that means?

I have been trying to do some more research about this to try to help solve it, but I really don’t see too many people with this issue. Is there a separate Bluetooth module somewhere? I had my Bluetooth module go bad in an Acura and it was replaced and fixed the issue. I just don’t know if the module is integrated into something else or separate?

Thanks again!

 

Ok, I'm starting to get frustrated. On my way home tonight I realized the drivers HID is out. Brights and regular. The blub on the park button is burned out as well as the drivers side license plate bulb. I'm starting to wonder what I got myself into here. Also, the AC fan on the passenger side is making noise.

It feels like there are some electrical gremlins here. All this is just too coincidental. Would appreciate your thoughts.