BT Tech Stiffening Plates are NOW shipping!!

I am happy to report that we just received our newest batch of BT Tech Prius Stiffening Plates and NOW have them back in STOCK!!

We have been out of them for close to a month now and I wanted to let everyone know that if you have had your plate on backorder most of them shipped today and the remainder are going out tomorrow.

When you originally placed your order if you gave a valid email address you should have received or will receive a UPS Quantum View Notify email along with your UPS Tracking number.

I want to thank everyone for their continued patience and wanted to update those that have been waiting for their stiffening plate to arrive.

 

Bob, did you purchase your plate directly from us or through the Prius Chat store? The reason I ask is because most people purchase our stiffening plate through the on-line Prius Chat store in which case they process (charge) your credit card upon taking the order.

We generally will only charge your card when we actually ship the product when people purchase directly from us.




<div class='quotetop'>QUOTE(NYLion @ Sep 22 2006, 03:26 PM) [snapback]323518[/snapback]</div>

 

Okay.. Let's clarify a few things then. BT Tech did NOT take your money as your previous post indicated. Since you ordered it through the PC store THEY process your order and at the same time charge your card not BT Tech.

We simply receive the orders from the online store in the form of a purchase order and then process and ship them out. In your case your order was placed at a time when we did not have stock. What we do is accumulate all of the orders and as soon as we receive our production run of plates all pending orders are shipped.

If you have not received a Quantum View notification via email it is probably due to one of two things:

1: We received and shipped your order but had an invalid email address

2: We did not receive your order

What I suggest you do is to drop me a PM or call my office on Monday at the number listed below so we can take your name and address and see if we have a pending order for you.

I can assure you that nobody here is out to get you and that you will receive your BT Tech stiffeing plate.



<div class='quotetop'>QUOTE(NYLion @ Sep 23 2006, 04:50 PM) [snapback]324012[/snapback]</div>

 

Based on the paragaph below I believed that he was inferring that it was us that took his money without immediately shipping the product. It was not meant to be offenisve in any way but merely explain how the ordering process works.


"You did, of course, charge my credit card about a month ago. Generally when I pay for something, I expect a product to be shipped promptly or an email sent explaining any delays. "




<div class='quotetop'>QUOTE(efusco @ Sep 23 2006, 07:50 PM) [snapback]324061[/snapback]</div>

 

Hello Stan and thank you for your comments. The Prius Chat store does not maintain real-time stock availability so if someone has time constraints it would probably be best to email them to check for stock status on the particular item that they are inquiring about. I of course have nothing to do with the on-line store but know the way it operates.

As far as our BT Tech stiffening plates I try to give updates here online to let everyone know when our stock is getting low and to report when new stock is arriving or has arrived. I also try to post shipping updates of backorders and such. When we have a backorder log it would be very time consuming to contact every person to let them know the exact status of their order. Also, not every order that comes through has a phone number or a vaild email address.

Under normal circumstances as long as we (BT Tech) has stock on hand we will ship within one day of receiving the orders from the Prius Chat store. If we are out of stock then this means that we are waiting for our next production run and generally have them within 3-4 weeks time frame.

Also keep in mind that when someone places an order for one of our plates we might not see the order for several days as Danny usually groups together a number of orders to send over to us at one time.

I hope this helps explain the process..




<div class='quotetop'>QUOTE(Stan57 @ Sep 24 2006, 01:55 AM) [snapback]324162[/snapback]</div>

 

Please PM me your order number so I can get with Danny to find out what happened to your order. We are currently shipping our stiffening plates so there is no problem in getting one out to you right away.



<div class='quotetop'>QUOTE(far182 @ Nov 9 2006, 12:36 AM) [snapback]346033[/snapback]</div>

 

Far182, I have already emailed the PC store about your missing order. I should hear something back before Monday for you. I will pull a BT Tech stiffening plate and put it aside for you to assure that we will have one to ship you when we get the authorization to ship it out.

Let me point out that I am merely trying to assist you with this issue you seem to be having. MY company is NOT the one that took your order or your money. I am the manufacturer of this item and after I saw your initial post I tried to be helpful.




<div class='quotetop'>QUOTE(far182 @ Nov 24 2006, 07:11 PM) [snapback]353772[/snapback]</div>

 

That's me Tony!! We manufactured them for LAPD that re-sold them.

Do you still have your C5??


<div class='quotetop'>QUOTE(TonyM @ Nov 26 2006, 08:43 PM) [snapback]354275[/snapback]</div>