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Dealer Education

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by crewdog, Sep 19, 2011.

  1. crewdog

    crewdog Acting Ensign Prius Prime

    Joined:
    Jul 23, 2009
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    Location:
    Woodstock, GA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Ok; so I'm pre-registered, and I don't live in a launch state and got a referral from a friend who bought a 2009 Prius from a Va. Beach dealer who he liked.

    I talked with the dealer on the phone about the ordering process for the plug-in and I ended up having to tell them the url for the plug-in on the toyota.com page and get them to go over the ordering faq with me.

    Um, Is Toyota going to get a little dealer education out there so the order process goes smoothly?

    Thanks,
    Bill
     
    #1 crewdog, Sep 19, 2011
  2. Prius Team

    Prius Team Toyota Marketing USA

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    Sep 15, 2008
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    The training was made available to them on Friday. It will take a little time for all the associates to get spun up on it. That said, if you find a dealer that doesn't know what's going on, then you have every right to find another one.

    Doug Coleman
    Prius Product Manager
    Toyota Motor Sales, USA
     
    #2 Prius Team, Sep 19, 2011
  3. crewdog

    crewdog Acting Ensign Prius Prime

    Joined:
    Jul 23, 2009
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    Location:
    Woodstock, GA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Ok Thanks for the quick reply.

    Looking forward to a smooth order and delivery.
     
    #3 crewdog, Sep 19, 2011
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