Engine block heater shipping?

<div class='quotetop'>QUOTE(Slair @ Aug 30 2007, 08:09 PM) [snapback]504582[/snapback]</div>

I am not trying to gang up on Danny.....but I sent him a PM as well and got Zilch in response. He is a busy guy with another new chat site for the Hycam and all. But on a positive note he did send the shipping list to Jesse on the 17th of August or his post in the EBH group buy on the 16th indicated that is what he was doing. I don't know if Jesse is waiting on something or if Danny has him waiting on something. I just hope I get my 4 that I ordered soon.

 

Perhaps you missed reading this post by Danny:

<div class='quotetop'>QUOTE(Danny @ Aug 21 2007, 01:55 PM) [snapback]499925[/snapback]</div>

 

I'm waiting to see how long it takes to straighten this mess up. His post seems to imply that it is FireEngineers fault or those who are getting their EBH installed by him. Dude, FE P) is saving him money on shipping. He should apologize to everyone for the delays. Anyways, we'll see how he handles a screwup.

 

Alright I will try to clear this up the best I can. Instead of addressing each post I will just list the information. There was some confusion with Wayne and the west coast installs. It was difficult to determine the exact amount of heaters needed and how many Wayne was going to take with him and how many people wanted theirs shipped. Who's fault? Who knows and it really should not matter anyway. Wayne had a ligitimate reason to get started with his trip ASAP. He promised his children the trip and he needed to be able to do it before school started. He was kind enough to come and pick up the heaters from me to save time and expense, but the list was not finalized the day that he stopped by so we had to ballpark the number to make the trip happen for the kids and for everyone that was waiting for him to install. If we had waited much longer the trip might not have happened at all.

I got a list of names for the East customers last week and was waiting on packaging so that I could ship them. I do not know if the list I received was for everyone East but if I am not mistaken around 50 people will get theirs next week.

I understand the frustration that some people feel when their PM is not immediately answered by Danny or not answered at all. There are times when I cannot get in touch with him myself. I can only imagine what his email box and PMs look like. However I understand that he is a very busy guy and does have a full time career separate from PC. I think that patience really is in order since he is doing everyone a service (including me) and providing things at a discounted price.

 

<div class='quotetop'>QUOTE(ACORNBLUES @ Aug 31 2007, 11:22 AM) [snapback]504899[/snapback]</div>

Are you joking? He is doing them a service by installing it in the first place.... I don't think any apology is necessary. He is going out of his way as it is.

 

<div class='quotetop'>QUOTE(IsrAmeriPrius @ Aug 30 2007, 11:24 PM) [snapback]504694[/snapback]</div>

I did miss Danny's post, but I'm an East coaster, so I didn't read everything in the West coast thread. FE is doing my install. I've heard nothing about FE picking up EBHs for the East run, so I figure Jesse is going to ship mine to me. I was a bit worried (thought maybe UPS had lost it), but checked my order status yesterday and it said 'not shipped'. So, I assume I'm one of the folks who will receive theirs next week.

 

Perhaps some people don't realize that the trade off for the price saved in the group buy is that you have to wait until the group is large enough to get the volume discount negotiated by the purchaser, and then for the supplier to have enough product to fill the group order. I understand perfectly that I will eventually get my EBH. Besides, we here in N.E. have a couple of months before the snow starts to fly anyway. I appreciate the efforts of Danny, Wayne and Jesse for trying to save me money. If I wanted it immediately I would have ordered it separately on my own.

 

<div class='quotetop'>QUOTE(tekn0wledg @ Aug 31 2007, 11:50 AM) [snapback]504961[/snapback]</div>

I apologize for my bad english. I meant *Danny* should apologize w/ everyone for the screwup.

 

<div class='quotetop'>QUOTE(Neicy @ Aug 31 2007, 12:48 PM) [snapback]505015[/snapback]</div>

Neicy - I think most if not all of us realize it is a group buy. FTR - The group buy ended on the 14th. My CC was charged on the 20th.

*Perhaps* some pple do not know Danny personally and are worried. I personally have not PM'ed Danny. It probably would have helped if he at least used G.C. to notify pple of the delay and give an ETA. Anyways, lets all just chill and not make matters worse.

 

Hey s**t happens. What is wrong w/ apologizing for it? I'm just defending the position of those who were left in the dark on this situation. Its just bad PR and those who do know him and are acting all huffy puffy are not helping.

[Hindsight] Ideally it may have been more helpful if Danny contacted everyone involved in the g.b. Notify them of Wayne's schedule. Offer an estimate on when the EBH will be shipped.

Outside of knowing that Danny created this forum, I don't know who he is. I didn't know he was working on another forum. I didn't know he did not personally released the EBHs to FE. All these came out after someone inquired about the delay.

 

Here is another post by Danny that should have been copied here:

<div class='quotetop'>QUOTE(Danny @ Aug 31 2007, 12:47 PM) [snapback]505099[/snapback]</div>