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Entune "audio" in Pandora or iHeart not working in my 2013

Discussion in 'Gen 3 Prius Audio and Electronics' started by swich2mac, Dec 12, 2012.

  1. swich2mac

    swich2mac Go Hard or Go Home!

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    Hi all,

    OK, I have my iPhone 5 working just fine via bluetooth audio, hands-free, etc. I can't get any audio (volume is on max) from Pandora or iHeart radio in the apps menu. I know this can't be specific to incompatibility with the iPhone 5 because I connected by android Galaxy Nexus and it does the exact same thing. All audio functions work everywhere else in my car with BOTH phones.

    Anyone know why I can't get any volume to play via Entune? Yes the app(s) are running in the background, yes all of the functions and apps actually work, just no volume. Oh, and yes... when I use the iPhone 5 I have the USB cable plugged into the car under the arm rest. HELP!!!!

    Thanks,
    Scott
     
    #1 swich2mac, Dec 12, 2012
  2. cwerdna

    cwerdna Senior Member

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    Do you have a Prius v wagon?
     
    #2 cwerdna, Dec 12, 2012
  3. swich2mac

    swich2mac Go Hard or Go Home!

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    No, sorry I have a prius four.
     
    #3 swich2mac, Dec 12, 2012
  4. swich2mac

    swich2mac Go Hard or Go Home!

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    I just went to the FAQ section on the entune site and it says to try to select USB first, then go back into the apps. I am going to try that now.
     
    #4 swich2mac, Dec 12, 2012
  5. swich2mac

    swich2mac Go Hard or Go Home!

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    OK, I resolved the issue! Had to do the following on my phone (see attached image) Screen Shot 2012-12-12 at 8.59.20 PM.jpg and it started working!
     
    #5 swich2mac, Dec 12, 2012
  6. MBRGuru

    MBRGuru Member

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    Yep, this is a common problem. The iPhone controls the audio path and will auto switch even if you don't want it to.
     
    #6 MBRGuru, Dec 18, 2012
  7. adlesma

    adlesma New Member

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    I am having this problem with my brand new 2013 Prius. I tried to do the above, but don't have the blue icon when I do those steps. I just have the volume slider, which is all the way off and can't be changed. Any ideas? I have iPhone 5 with iOS 6.
     
    #7 adlesma, Jul 20, 2013
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