Extended warranty exclusions

Discussion in 'Toyota Prius Service Bulletins - TSBs' started by Jeri, Jan 11, 2008.

  1. Jeri

    Jeri New Member

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    I know all this has been covered but I am terrible at deciphering "the language". Does the extended warranty cover or not cover the MFD? What about other expensive items? I am assuming the hybrid batteries are covered at least until 100,000 miles. Batteries are listed under exclusions but am I correct this is just he regular battery Service plug is also listed under exclusions. What is it? I need to make up my mind by Monday
     
  2. billarb

    billarb New Member

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    I can answer part of your question(s). My dealer explained to me that the primary reason for purchasing the extended warranty was that it did cover the MFD. He also said that the hybrid batteries are covered by the warranty. If you have any doubts about the dealer's integrity, have him write it down on the sales slip. By the way, my purchase price for the extended warranty was $1040. I've been told by a few other owners that I got an excellent deal on the warranty cost (but who knows???).

    Billarb,
    Long Island, NY
     
  3. Mauison

    Mauison New Member

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    I just had to replace the MFD on my 04 Prius. I have the Platinum Ext. Warranty and everything was covered. If I didn't have the EW, it would've been an approximately $700 (remanufactured MFD) repair. I paid $685 (7/75K) for the EW, so I'm ahead. :)
     
  4. Flying White Dutchman

    Flying White Dutchman Senior Member

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    yo needed a MFD replace from a 2004 model in 2008? 4 years old?
    what was wrong?
    and what miles dit your drive sofar
     
  5. JimboK

    JimboK One owner, low mileage

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    MFD failures from a probable manufacturing defect in the 2004 and early 2005 models are well-documented. See this for more.
     
  6. lefat1

    lefat1 Fat Member

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    i was informed that one can purchase an extended warranty at anytime within the original 36 month warranty, from priuschat and it covers everything (except normal wear/tear). so i'm waiting til then.
     
  7. aaf709

    aaf709 Ravenpaw of ThunderClan

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    Where are you from? In CA, the battery warranty is 150,000. As mentioned before you do have up to 36K miles to decide

    While the amount is good, you can get the warranty here an PriusChat for somewhat less.
     
  8. LRP114

    LRP114 Little Lou

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    Yes, you can wait up to either the shorter of 36 mos or (about - can not remember exactly) 35,000 miles. I did that in case the car was wrecked or I sold it before hand. You can definitely buy a Toyota EW from ANY dealer, and some dealers give you a good deal. Coincidentally, before I joined Priuschat, I got a great deal from the same dealer who sponsors this website. Discount is about 40% for the Platinum products.

    Good luck, Little Lou
     
  9. lumpy95

    lumpy95 Member

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    I just bought my Prius on 1/24/08 for $1000.00 over invoice so the dealer decided to stick it to me on the Platinum EW and I didn't know any better so I signed for $1485.00 (that was before I found out about this site).
    I posted about it on priusonline and richard schumacher posted about the link here at priuschat.
    I joined here and used the link for a quote and it was $990.00 so I called my dealer and told him I wanted to cancel the warranty since I could get it for less (you have 30 days for 100% cancellation). The dealer has decided to match the $990.00 and redo the contract, I just have to go in and pick up my refund check and sign the new contract.
    Important note: I didn't tell the dealer WHERE I could get the other EW from, just that it was from a dealer. If a lot of dealers find out where this is coming from, they will whine to toyota and have it stopped.
     
  10. ceric

    ceric New Member

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    I don't think Toyota as a company will get involved in this EW thing.
    All dealers get the same base price. It all depends on how much profit they plan to make from you. I am sure Troy is not losing money sell you EW at $990! It just means your dealer was planning to make too much!

    I just bought a Mazda CX-9. The financial guy tried (of course) to sell me EW
    for $2100 (7yr/100K). I told him I got my Prius EW for $990 (and he knows Prius is complicated). He couldn't believe it. Naturally, he knew I have "my sources", so he stopped trying to sell me ANYTHING. It saved me a lot of effort of saying "No!".
     
  11. lcpriusclub

    lcpriusclub New Member

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    I purchased mine from the dealer because I had heard that batteries blow up right after the standard warranty runs out. My tires keep losing air does that mean they are defective or what?
     
  12. Bob64

    Bob64 Sapphire of the Blue Sky

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    ... The batteries don't blow up (as in explode). Unless your talking about those batteries in your laptop.

    There have been only a FEW reports of prius battery failures after warranty, but there have also been more documented entries of WAY MORE people still running on orig batteries even AFTER 200k miles. The only cases of premature battery damage/replacement that were not under warranty are due to user neglect (driving with no gas in the car and completely depleting the battery).


    Depends on how much air your losing. If your tires are FLAT after a week, then you have a problem. If your losing 1-5 psi every month, then its normal.
     
  13. Winston

    Winston Member

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    Your batteries will blow up only if you forget to use a surge protector with the Prius extenstion cord. :confused:
     
  14. mdough

    mdough Junior Member

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    I am reading all of this info related to extended warranties and I just finished reviewing the new Consumer Reports article on extended warranties. Given the reliability of the Prius, is this expense warranted or should I just put the money in savings and use it in case of catastrophic problems as CR recommends?
     
  15. Betelgeuse

    Betelgeuse Active Member

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    I think it's an individual decision. On average, you (as the consumer) are going to come out "behind" on the extended warranty. In other words, the dealer is going to make money on the warranty overall (otherwise, they wouldn't sell it). However, any individual person may come out ahead if they have some major thing that goes wrong with the car.

    Basically, think of it as a form of insurance: in general, the company selling the insurance is going to come out ahead, but the consumer is paying a small (or moderate) amount now to guard against potentially having to pay a large amount later.

    Many of these same points (along with more debate) are discussed in this thread.
     
  16. IsrAmeriPrius

    IsrAmeriPrius Progressive Member

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    While the reported problems have been few, they have been quite expensive to repair.
     
  17. rudiger

    rudiger Active Member

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    The latter. Although there's always a chance of a major problem occurring after the warranty has expired, Toyota is very conscious of the public's perception of hybrid reliability and will likely go to extraordinary lengths to cover a major out-of-warranty mechanical problem, particularly one having to do with battery life.

    In fact, there was a case reported here on Priuschat a while ago in which a battery failed on a Prius either after the warranty had expired or it was determined to be the fault of the owner (I think it might have had to do with the installation of an EV switch).

    Although the local Toyota management declined to cover it, as it progressed up the hierarchy, Toyota corporate eventually relented and covered it, realizing they'd be better off in the long run by avoiding the negative publicity.
     
  18. Rangerdavid

    Rangerdavid Senior Member

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    I've got an '06 and am now at 34,000 miles. I figure if I keep the car another two years, at this rate i'll have almost 70,000 miles on it. its a cheap insurance policy to buy the extended warranty, when a new MFD alone would exceed the cost. Plus, if I trade in with any warranty left, that should be an added factor.
     
  19. scoop

    scoop Junior Member

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    I just picked up my Prius. Dealer sold me EW for 795. I was going to turn it down but my wife suprised me and said get it. On my F-150 I had a digital trip meter/odo that went out at 80K. Cost me 400 just to fix that. Wife took one look at all the digital read outs and the big screen and decided while realiability is on record, you buying into catastrophic insurance for the big ticket items if they fail.

    Three things to pay attention to. It really does not matter when you buy the insurance, it starts the time and milage count from the day it goes into service so your not really getting more by waiting till the last minute and if you get a good deal, take it as 3 years from now who knows how expensive policeis might be.

    The other thing is maintenance. Whether you have the dealer, friendly shop, or do it yourself , keep all maintenence records and schedules up to date. The EW administrator can and will if they can, try to refuse coverage based on lack of documented, on scheduled service, on items the might try to say failed due to owner negligence.

    Last, follow the rules to the letter on getting approval before anybody repairs anything and make sure you document who authorized the repair.
    Also for emergency repairs, they reserve the right to inspect the failed parts so dont let anyone throw away anything and while you can authorize a "tear down" to inspect, if the failure is determined to be not covered or the failure results in damage to a collateral item your on your own on the first and u will get stuck for repair on the second.

    Bottom line is read the mice type and document everything.

    New Owner 2008 in Atlanta
     
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  20. cobraz

    cobraz Prius Pirate

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    I just got a quote for my EW 8 year/120K miles He asked for $ 1668.00 - I read that their mark up is 40% so I told him that and he dropped it to $ 1468.00 is that a good deal where I see others paying just below $ 990 but what were those terms for ?

    My Silver Touring PK#2 will be in May 22nd... can't wait ... I just filled my Jeep up $ 70.00 for 20 gallons.. ouch !!!