Failed MFD Autobeyours Rep and experiences?

Discussion in 'Gen 2 Prius Audio and Electronics' started by Bryan Salazar, Aug 20, 2022.

  1. Bryan Salazar

    Bryan Salazar New Member

    Joined:
    Jul 30, 2022
    9
    0
    0
    Location:
    Riverside
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hello i have a MFD that started to just reboot and most of the time just turn off i had bought one on Ebay for about 200 dollars but it seems that that one also doesnt work as it doesnt display any information about my battery and my MPG its just the consumption screen and is missing all the numbers so i will be returning it ive heard so much about autobeyours is it a trustworthy service?
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    100,032
    45,334
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    welcome!

    it has been up until now, as far as we know. i would risk it myself
     
  3. Another

    Another Senior Member

    Joined:
    Jun 22, 2021
    1,802
    484
    0
    Location:
    Naples, Florida
    Vehicle:
    2007 Prius
    Model:
    Touring
    When you buy one, you have to buy the exact same model number. There apparently are many variations. When you get yours repaired that is guaranteed to be the right model.
     
  4. Bryan Salazar

    Bryan Salazar New Member

    Joined:
    Jul 30, 2022
    9
    0
    0
    Location:
    Riverside
    Vehicle:
    2005 Prius
    Model:
    N/A
    until now as in its not as reliable anymore?

    its the same model guess i just got unlucky
     
    #4 Bryan Salazar, Aug 21, 2022
    Last edited by a moderator: Aug 22, 2022
  5. Another

    Another Senior Member

    Joined:
    Jun 22, 2021
    1,802
    484
    0
    Location:
    Naples, Florida
    Vehicle:
    2007 Prius
    Model:
    Touring
  6. Moving Right Along

    Moving Right Along Senior Member

    Joined:
    Dec 29, 2016
    651
    518
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    N/A
    I recently got my multifunction display fixed from Autobeyours. You have to take out the unit yourself and ship it to them, then drive the car without it until it’s sent back. The whole process took about 2 weeks for me and cost $299. It’s a good idea to send it in via a method that includes tracking, so you know to check e-mail for an invoice. If you don’t get the invoice within a day, just send an e-mail and they’ll get it to you.
     
  7. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    100,032
    45,334
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i mean i haven't read any complaints up until now, only compliments. tomorrow? idk. that's all you can go by
     
  8. Another

    Another Senior Member

    Joined:
    Jun 22, 2021
    1,802
    484
    0
    Location:
    Naples, Florida
    Vehicle:
    2007 Prius
    Model:
    Touring
    The thread title wording and the following post are a bit ambiguous and potentially misleading. The OP seemingly doesn’t have a complaint about AutoBeYours, just the eBay seller.
     
  9. scoot

    scoot Member

    Joined:
    Jan 19, 2006
    124
    1
    0
    Mine is currently being repaired by them. 2007. Hope it turns out OK....
     
  10. scoot

    scoot Member

    Joined:
    Jan 19, 2006
    124
    1
    0
    So did it turn out OK and work just fine?
     
  11. Moving Right Along

    Moving Right Along Senior Member

    Joined:
    Dec 29, 2016
    651
    518
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    N/A
    Yes, approximately 2 weeks after I sent the display in, I got it back. It’s been in my car and working great ever since.
     
  12. FreydNot

    FreydNot Member

    Joined:
    Dec 16, 2010
    210
    37
    0
    Location:
    Seattle, WA USA
    Vehicle:
    2008 Prius
    Model:
    N/A
    I got mine back from them earlier this week. The FMD is fixed and I have no complaints about their service.

    Their website looks straight out of the 1990s, but it has the info you need. Before I sent mine in blindly, I sent them an email asking if they were still offering the repair service. They replied the next day and I sent mine in.

    They mention double boxing on their website. I didn't quite understand what they meant until I saw how they boxed it for return shipping. The MFD fits inside the USPS medium sized box with enough room for maybe one wrap of padding. Then that box goes into the large sized USPS box with enough padding to make it a snug fit. I knew what double boxing was but I didn't realize it would fit in the medium box.
     
    Moving Right Along and bisco like this.
  13. bestmapman

    bestmapman 04, 07 ,08, 09, 10, 16, 21 Prime

    Joined:
    Apr 8, 2007
    1,289
    240
    3
    Location:
    Kentucky near Cincinnati, OH
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    My family, friends and I have purchased 9 vehicles from them over the years starting in 2008. All have been excellent. I would give them the highest possible recommendation.
     
  14. Bryan Salazar

    Bryan Salazar New Member

    Joined:
    Jul 30, 2022
    9
    0
    0
    Location:
    Riverside
    Vehicle:
    2005 Prius
    Model:
    N/A
    how long do they usually take to repair screens i had sent mine about a week and a half ago
     
  15. alftoy

    alftoy Active Member

    Joined:
    Mar 16, 2009
    871
    377
    0
    Location:
    Saskatchewan, Canada
    Vehicle:
    2008 Prius
    Model:
    Base
    Post #6 and #11
     
  16. Moving Right Along

    Moving Right Along Senior Member

    Joined:
    Dec 29, 2016
    651
    518
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    N/A
    You should get an invoice via e-mail as soon as they get it. After you pay them, they will send you another e-mail with tracking information when they send it back. If you have not gotten the invoice, then you should e-mail them right away so that gets sent. They won’t send the display back to you until you pay them. If you have already paid the invoice, you should get the e-mail saying they are sending it back within 3 days.
     
  17. Bryan Salazar

    Bryan Salazar New Member

    Joined:
    Jul 30, 2022
    9
    0
    0
    Location:
    Riverside
    Vehicle:
    2005 Prius
    Model:
    N/A
    yea i had paid it already i havnt received anything i had emailed but no response
     
  18. Moving Right Along

    Moving Right Along Senior Member

    Joined:
    Dec 29, 2016
    651
    518
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    N/A
    I would e-mail them again to follow up. Also, make sure you’re e-mailing to the right person. I had a good response e-mailing Steve Woodruff.
     
  19. Bryan Salazar

    Bryan Salazar New Member

    Joined:
    Jul 30, 2022
    9
    0
    0
    Location:
    Riverside
    Vehicle:
    2005 Prius
    Model:
    N/A
    his email is [email protected] correct cause i had email that one yesterday and emailed the one on the site couple days ago no response
     
Loading...