1. Attachments are working again! Check out this thread for more details and to report any other bugs.

First prime in the dealer for a serious repair?

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by thm8d, Mar 3, 2017.

  1. thm8d

    thm8d New Member

    Joined:
    Jan 18, 2017
    6
    5
    0
    Location:
    Garden Grove, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    I turned on my car this morning and had a check engine light. I figured I would drive to work and scan the car once I had time. If it was serious, the dealership is less than 5 miles from me.

    Right before lunch, my coworker had came and told me my car was leaking gas. I didn't believe him so I had went out and inspected it.

    Well, he wasn't lying. I had a huge puddle of gas under my car. I immediately unplugged my car and drove it straight to the dealership.

    Now we shall await their call and see what the verdict is.


    Car information:

    2017 Prius Prime advance
    2,2xx miles
    Purchased on January 8th
     
    #1 thm8d, Mar 3, 2017
  2. BlueMagnet

    BlueMagnet Junior Member

    Joined:
    Jan 11, 2017
    46
    21
    0
    Location:
    San Bruno, California
    Vehicle:
    2023 Prius Prime
    Model:
    SE
    So sorry to hear about the leaking gas. It sounds very serous.
    What did the dealer say was wrong with your car?
     
    #2 BlueMagnet, Mar 4, 2017
  3. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,662
    38,207
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    There was someone else here with a fourth gen that had gas overflow. I forget the outcome and particulars, but IIRC he might have topped up a bit (beyond the first shut-off of the pump) and had been driving through mountainous terrain, ie: he mighta filled at one altitude, had the overflow at another altitude, higher/lower. Maybe search threads.
     
    #3 Mendel Leisk, Mar 4, 2017
  4. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,542
    2,486
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Also curious about the outcome???
     
    #4 huskers, Mar 4, 2017
  5. thm8d

    thm8d New Member

    Joined:
    Jan 18, 2017
    6
    5
    0
    Location:
    Garden Grove, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    I got my car back today.

    Toyota had inspected my car and said they had 2 master technicians take a look at my car. They didn't find a leak anywhere in the system.

    I'm a certified master technician myself, so I'm aware of the possibilities.

    Before anyone goes and ask, why I didn't inspect it myself and figure it out.. why? I have warranty for a reason lol.


    First off, my CEL was P0445 Evaporative system leak(Large)


    As soon as I saw my CEL on, I checked the gas cap and it was tight. Being that I am well experienced I would never leave the gas cap loose.


    The dealership had performed a smoke test to try and find the leak. Could not find any leaks.


    They gave me a call this morning and has said that my gas cap was loose. (Could not be since I checked it already)

    They also said that I probably had filled the tank and could've overflown into the filler neck.

    I don't see how it is possible since I had already driven over 150 miles and then the leak occurred.



    Personally, if I was in their shoes.. I would fix whatever leak there was and said the same thing. As I would not want to hurt potential future purchases and have an angry customer with a brand new car.

    If there was no repair performed, then we shall see if the leak will presume
     
    #5 thm8d, Mar 4, 2017
    thatoneraccoon, jerrymildred and Mendel Leisk like this.
  6. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,542
    2,486
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Could you have parked in a spot where a car before you had leaked gas or could someone playing a joke on the new car guy have poured gas under the car?
     
    #6 huskers, Mar 5, 2017
    priuscatprimeguy likes this.
  7. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,640
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    lol, yeah and they probably won't stop
     
    #7 priuscatprimeguy, Mar 5, 2017
  8. wjtracy

    wjtracy Senior Member

    Joined:
    Sep 19, 2006
    11,312
    3,588
    1
    Location:
    Northern VA (NoVA)
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Mendel is right this is at least second report here (other was Gen4 Prius)
    Gen4 seems to have a different system including something like a gate valve that closes off the tank.
    With winter gaso higher in butanes maybe some vapors can evap and condense or push liquids out of the filler neck.
     
    #8 wjtracy, Mar 5, 2017
  9. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,542
    2,486
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Would that not show on the side of the car?
     
    #9 huskers, Mar 5, 2017
  10. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,662
    38,207
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Yes. If anyone can recall enough of the title (of that other thread) to search and link it, that'd be great. The poster was concerned about paint damage below the filler.

    In this case there's no mention of gas running down from filler cap?
     
    #10 Mendel Leisk, Mar 5, 2017
  11. vince22

    vince22 Active Member

    Joined:
    Jan 22, 2011
    205
    249
    0
    Location:
    califorinia
    Vehicle:
    2016 Prius
    Model:
    Two
    there has been a couple times i purposely top off my Gen4 Eco just to check if can I reach 800 miles in a full tank but never had any CEL in results, maybe just go lucky...
     
    #11 vince22, Mar 5, 2017
  12. Toptimus

    Toptimus New Member

    Joined:
    Feb 7, 2017
    10
    11
    0
    Location:
    Bay Area, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Ok, maybe not a serious repair, but I had a flat yesterday, with just 600 miles on the car. Successfully used the tire repair kit to get going again.
    New cartridge is $100, plus I need a new tire (sidewall damage).

    Next time, I'll just use the included Roadside Assistance and get a tow. Charging $100 for the little bottle of liquid is somewhere between ridiculous and criminal!
     
    #12 Toptimus, Mar 6, 2017
  13. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,662
    38,207
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Was the sidewall damage incidental? Trying to understand how the goop would seal, with sidewall damage.

    If it was just a nail in the tread, I would:

    1. Put on spare, drive home.
    2. Plug-repair and pump up the flat tire, reinstall.

    Without a spare:

    1. Remove flat tire, plug repair, pump up, reinstall.
     
    #13 Mendel Leisk, Mar 6, 2017
    jerrymildred likes this.
  14. Prodigyplace

    Prodigyplace Senior Member

    Joined:
    Nov 1, 2016
    11,696
    11,317
    0
    Location:
    Central Virginia
    Vehicle:
    2017 Prius
    Model:
    Two
    I do not think the dealer found anything then either. :(
    Interesting fuel issue, 2016 Three Touring overflowing | PriusChat
     
    #14 Prodigyplace, Mar 6, 2017
    wjtracy and Mendel Leisk like this.
  15. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,662
    38,207
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    You da man!
     
    #15 Mendel Leisk, Mar 6, 2017
  16. Toptimus

    Toptimus New Member

    Joined:
    Feb 7, 2017
    10
    11
    0
    Location:
    Bay Area, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I think the sidewall got damaged while I slowly continued to drive for half a mile to get off the freeway. Probably not the best idea...
    The puncture was actually not at the sidewall.
     
    #16 Toptimus, Mar 6, 2017
    Mendel Leisk likes this.
(You must log in or sign up to post here.)