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Got surveyed about the car, did you?

Discussion in 'Gen 3 Prius Main Forum' started by cycledrum, Dec 14, 2011.

  1. cycledrum

    cycledrum PSOCSOASP

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    Just completed an online survey for my 2011 Prius. Was Toyota Motor Sales. Not about the sales experience, but the car itself. Was pleasantly surprised as didn't receive such a survey after purchasing the 2009 brand new.

    It was a good survey allowing to indicate problems with any area of the car and explain up to 400 words for each item. At the end got to say what I like most, least, suggestions for new features. Toyota is really stepping it up!

    I gave the car 9/10 overall.

    Who else got survey request in email box?
     
    #1 cycledrum, Dec 14, 2011
  2. dehhh

    dehhh Junior Member

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    I also got the survey from Toyota motor sales but it wasn't anything about my Prius.

    It was mainly about the dealer. :noidea:
     
    #2 dehhh, Dec 14, 2011
  3. fotomoto

    fotomoto Senior Member

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    I was asked repeatedly a year ago on my 2010. Still haven't completed it.
     
    #3 fotomoto, Dec 14, 2011
  4. El Dobro

    El Dobro A Member

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    I received the survey all about the car and filled it in. It says that the results are forwarded to the assembly teams.
     
    #4 El Dobro, Dec 17, 2011
  5. mrnoyb

    mrnoyb Junior Member

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    I was also surveyed this week right at 90 days from date of delivery.

    I returned the best scores possible with no "squawks" so far. I was glad to see the results are forwarded to the assembly plant. They did very well with my unit.
     
    #5 mrnoyb, Dec 17, 2011
  6. El Dobro

    El Dobro A Member

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    I let them know about the rising headrests and the creaky dash.
     
    #6 El Dobro, Dec 17, 2011
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