Harman Kardon Drive+Play installed

Ok, you caught me. There's no ugly.

The Good
The unit/components look great and installed without meaningful problems. Everything works, if not exactly like the iPod, then pretty closely. Here's pics of the completed install. http://priuschat.com/Pics-of-my-DrivePlay-...all-t24015.html

The Bad
I'm pretty pissed at HK.
Part of the functionality of the D+P is that you can attach a second audio source, (i.e. phone, or in my case, a GPS unit) and have it automatically switch to that device when it senses audio coming from it. There's a setting, called "Auto Audio Sense" which you set for this. So, I hooked everything up, and it does make the switch to the GPS audio.

What I had expected was that the D+P would switch to the secondary audio for as long as there was signal, and then revert to the iPod. Apparently not. You have to push the main controller button to make it revert. Unexpected, but not a problem. However, when the second "audio event" should have come thru from the GPS, it fails to switch over. I checked the settings, and find that the "auto audio sense" is no longer set to "on."

I repeated this same set of actions several times to make sure I wasn't missing something, and read the (very skimpy) manual over and over.

Finally, I called HK support (a number which it seems they would rather not have you find, based on my difficulty in finding it). The young man at the other end was very pleasant, and even agreed that my assumptions about how it should work were indeed how it does work. When I assured him it was not working in that way, he had me hold while he experimented with a unit in his office. After a few minutes he returned to tell me that I was right, and that it's a glitch in the programming, and that there's nothing that can be done.

I was pretty incredulous. Though it seemed from his initial reaction that he had not encountered the problem before, he seemed unfazed by the fact that HK sold the units with a glitch that compromised the functionality. No attempt was made to address the problem further.

In retrospect, I should have taken it up the food chain, and perhaps I will follow up on it. I was and continue to be amazed at the lack of concern over what is, ultimately, a defective product. It really makes me wonder what kind of company HK is.

Has anyone else experienced this problem, either with the D+P or with HK support?