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Have You Contacted Toyota Motor Sales when You Have a Complaint?

Discussion in 'Gen 3 Prius Main Forum' started by cycledrum, Aug 26, 2013.

?
  1. Yes

    5 vote(s)
    45.5%
  2. No, no complaints

    5 vote(s)
    45.5%
  3. No, have complaints but have not contacted them for various reasons

    1 vote(s)
    9.1%
  1. cycledrum

    cycledrum PSOCSOASP

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    Lot of complaints on Priuschat, I've probably made half of them, but have contacted Toyota Motor Sales by phone, mail, email (wow that's shocker :eek: :eek:) Easy to reach, they respond back and say they forward design concerns like 'I want more cupholders, etc...'. Not sure if Toyota sifts through Priuschat to make decisions about future design. Danny probably knows about that.

    You? Poll is anonymous of course.

    Support | Toyota.com
     
  2. 32kcolors

    32kcolors Senior Member

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    Yeah, all those complaints come at a price though. They shortened the armrest in the 2012-13 in order to fit an open cupholder and now some members' elbows are falling into the cupholder instead of resting nicely on the armrest as in the 2010-11.

    Be careful what you ask for, you might get it.
     
  3. CdotK

    CdotK Member

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    Vehicle:
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    Oh yeah, i hate the short armrest... my elbow rest right on the edge of the cup cutout and hurts!